Vista Forums - View Single Post - USB to IDE drivers-Help !

**johnwillyums** · 04-08-2008

Scrooge, Roy.
Thanks for your input. I got this fix from MS who are offering free support for SP1 related problems:

"Step 1.Show hidden folders
=========================
1. Click the Start button, Click "Computer" -> "Organize" -> "Folder and Search Options".
2. Click the "View" tab. Under "Hidden files and folders", click "Show hidden files and folders".
3. To display other hidden files, uncheck the "Hide protected operating system files (Recommended)" check box.

Step 2.Rename the USB inf relate files
=========================
1. Click the Start Button, type "%windir%\inf" (without quotation marks) in the Start Search box, and press Enter.
2. Please locate "Infcache.1" file, right click on it, click Properties, select Security tab, click the current User Account name, click Edit, check Full Control checkbox as Allow, then all the checkbox will be checked as Allow, click OK, click OK.
3. Right click the Infcache.1, select Rename, please type infcache.1-bak in the text box, press Enter. Then Infcache.1 would be renamed to infcache.1-bak.
4. Please locate all the files beginning with "oem", for example: oem0 and oem.PNF. Please follow the steps above to rename all the files.
5. Please restart the computer.

Please plug in a USB device to test the results."

This is from the very well named Terrykim Jin of Microsoft. I tried it-pretty complex and scary but I now have a fully functioning external hard drive.
By the way his mail was worded it seems this fix would work for any USB device problem so pass it on.
Thanks again for your help, John

04-08-2008	#7 (permalink)
johnwillyums johnwillyums Join Date: Aug 2007 Vista Home Premium 64 bit 128 posts Lancashire UK Rep Power: 14	Re: USB to IDE drivers-Help ! Scrooge, Roy. Thanks for your input. I got this fix from MS who are offering free support for SP1 related problems: "Step 1.Show hidden folders ========================= 1. Click the Start button, Click "Computer" -> "Organize" -> "Folder and Search Options". 2. Click the "View" tab. Under "Hidden files and folders", click "Show hidden files and folders". 3. To display other hidden files, uncheck the "Hide protected operating system files (Recommended)" check box. Step 2.Rename the USB inf relate files ========================= 1. Click the Start Button, type "%windir%\inf" (without quotation marks) in the Start Search box, and press Enter. 2. Please locate "Infcache.1" file, right click on it, click Properties, select Security tab, click the current User Account name, click Edit, check Full Control checkbox as Allow, then all the checkbox will be checked as Allow, click OK, click OK. 3. Right click the Infcache.1, select Rename, please type infcache.1-bak in the text box, press Enter. Then Infcache.1 would be renamed to infcache.1-bak. 4. Please locate all the files beginning with "oem", for example: oem0 and oem.PNF. Please follow the steps above to rename all the files. 5. Please restart the computer. Please plug in a USB device to test the results." This is from the very well named Terrykim Jin of Microsoft. I tried it-pretty complex and scary but I now have a fully functioning external hard drive. By the way his mail was worded it seems this fix would work for any USB device problem so pass it on. Thanks again for your help, John
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