| Quote: | Ellebrius |  | |
| My computer doesn't work anymore after using Regcure, I wrote them but they didn't answer. I was wondering if any of you had a suggestion for me or if I should re-install Vista x64? Here is a copy of the message i sent them:
I have a brand new computer running on Vista x64 that worked perfectly well. Yesterday I downloaded and registered Regcure because I have it on my computer at work and I felt it would keep my new home comp in top shape. My new comp doesn’t work anymore…. I reinstalled my old comp so I could write you this message.
Here it what happened… I ran a scan with Regcure and it founds thousands of errors… I clicked on Fix errors and then rebooted my comp. It took forever for Windows to load and when it did I got the message System profile refers to an application that is not available. Windows could not connect to system profile. Now nothing works anymore… I have no Internet connection… Windows cannot find a modem… I have no sound… If I try to open the control panel it takes forever if/when it opens. I tried to open Regcure to make a restore got message Dependancy or Group Service Failed.
I rebooted in safe mode and finally got Regcure to run… I ticked the restore and clicked on restore. In less than a second it said done and the line describing the restore disappeared. I rebooted… still all the same problems.
I tried to do a system restore using windows but couldn’t find the option to do it. Ran it from a Dos prompt with the command rstrui.exe nothing happened it just hung. Used the windows help and clicked on click here from there to open system restore… after 4 or 5 minutes I finally got the message System Restore doesn’t seem to run on this computer.
Is there something that can be done? Do I need to re-install Windows Vista? | |
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I don't mean to be impolite, but - if your computer was "working perfectly well", why the hell did you run RegCure on the thing????
But anyway, I think what you need to do here is try is:
- Boot into Safe Mode and use System Restore to restore to a point prior to installing RegCure.
- Boot from your Vista DVD and attempt to run System Restore from there.
- If either of the above options do not work, then boot from your Vista DVD and try a repair install
- If none of the above works, then you need to re-install.
Both members and visitors here will agree - DO NOT use Registry Cleaners. They end up causing more trouble than they solve.