Quote: Originally Posted by
saseve 
I have read other posts on this subject, but cannot try to apply the
suggested solutions. I have neither a mouse nor a keyboard working. When I
try to get into Safe Mode, the desktop comes up, but I cannot interact wthout
a mouse/keyboard. I booted to the Vista DVD, and restored to earlier times -
twice - and the problem persists. The mouse and keyboard work when I boot
from the Vista DVD. I am using a Dell E521 with Vista Home Basic. I called
Dell support, but nothing they tried worked either. Any suggestions would be
greatly appreciated.
Hello, you didn't mention what Dell people said. Based on that, try checking the status of your touchpad and mouse by the following : Control Panel -Classic view -Mouse - at the top, choose Hardware. One at a time, highlight " Dell touchpad "and " Hid-compliant mouse "and see what the Device Properties said below. Did it say "working properly" ? If not, go back to Mouse properties window and check the touchpad settings and pointer options, make sure appropriate boxes are checked. That's all I know.