thanks and i already have my setting set for this option. my problem now is
that when my norton tries to update, i get error messages, that figures.
can yu believe that dell support told me to wait 2 weeks until microsoft
fixes the problem and then try to load the upgrade again. my mouse is a
dell 2 button usb connection (non-wireless). i have tried all 4 usb ports
and it still didn't fix the problem.
--
rowdy123
"t-4-2" wrote:
Quote:
>
> rowdy123;681271 Wrote: Quote:
> > i have been having the same problem with my mouse (dell) after vista
> > upgrade.
> > i contacted dell and their great solution was to rebuild my system
> > which i
> > refused to do. after restarting my system and pressing the F8 key i was
> > able to get into a safe mode which allowed me to go into safe mode and
> > i as
> > able to restore to the previous configuration. this fixed the problem
> > at
> > the time, but the next morning it reloaded the upgrade again and i had
> > to do
> > the same procedure all over again. i contacted dell again and was told
> > that
> > so far i was the only user with this problem and that i needed to
> > notify
> > microsoft so that they could fix the problem in the next upgrade. i did
> > notify microsoft and they referred me to this discussion group and were
> > not
> > aware of this problem. i am pullling my hair out trying to figure this
> > out.
> >
> > "saseve" wrote: Quote:
> > > > >
> > > > I have read other posts on this subject, but cannot try to apply the
> > > > suggested solutions. I have neither a mouse nor a keyboard working.
> > > When I
> > > > try to get into Safe Mode, the desktop comes up, but I cannot
> > > interact wthout
> > > > a mouse/keyboard. I booted to the Vista DVD, and restored to earlier
> > > times -
> > > > twice - and the problem persists. The mouse and keyboard work when I
> > > boot
> > > > from the Vista DVD. I am using a Dell E521 with Vista Home Basic. I
> > > called
> > > > Dell support, but nothing they tried worked either. Any suggestions
> > > would be
> > > > greatly appreciated. > >
>
> Hello, Rowdy. You might have a different issue than Saseve, since you
> mentioned only your mouse. Is it a wireless ? There is an optional
> update meant for wireless mouse/keyboard ( Other hardware hid non-user
> input data filter"). Meanwhile, do your restore in Safe Mode again,
> BUT, this time when your are back on normal mode, go to Control Panel,
> under Security, pick Check For Updates, on the left side panel, pick
> Change Settings, check the box that says "check for updates but let me
> choose whether to download and install them". That way you have the
> chance to avoid the update which you think is the culprit. I also heard
> that there is a way to "hide" the update you don't want, but I don't
> know how to do that.
>
>
> --
> t-4-2
>