t-4-2,
Thanks for the reply. I have a Dell E521 Desktop. Unfortunately, it was not
possible to try ANY solution, because I could not input anything via mouse or
keyboard. Even Safe mode didn;t work. Only when I booted from the Vista DVD
was I able to use the mouse. I eventually booted from my Ghost 12.0 disk and
re-installed an old image from 1-23-08.
saseve
"t-4-2" wrote:
Quote:
>
> saseve;680710 Wrote: Quote:
> > I have read other posts on this subject, but cannot try to apply the
> > suggested solutions. I have neither a mouse nor a keyboard working.
> > When I
> > try to get into Safe Mode, the desktop comes up, but I cannot interact
> > wthout
> > a mouse/keyboard. I booted to the Vista DVD, and restored to earlier
> > times -
> > twice - and the problem persists. The mouse and keyboard work when I
> > boot
> > from the Vista DVD. I am using a Dell E521 with Vista Home Basic. I
> > called
> > Dell support, but nothing they tried worked either. Any suggestions
> > would be
> > greatly appreciated.
> Hello, you didn't mention what Dell people said. Based on that, try
> checking the status of your touchpad and mouse by the following :
> Control Panel -Classic view -Mouse - at the top, choose Hardware. One at
> a time, highlight " Dell touchpad "and " Hid-compliant mouse "and see
> what the Device Properties said below. Did it say "working properly" ?
> If not, go back to Mouse properties window and check the touchpad
> settings and pointer options, make sure appropriate boxes are checked.
> That's all I know.
>
>
> --
> t-4-2
>