Vista Forums - View Single Post - USB Mouse & KYBD non-functional after recent update

**t-4-2** · 04-13-2008

Quote: Originally Posted by saseve

t-4-2,

Thanks for the reply. I have a Dell E521 Desktop. Unfortunately, it was not
possible to try ANY solution, because I could not input anything via mouse or
keyboard. Even Safe mode didn;t work. Only when I booted from the Vista DVD
was I able to use the mouse. I eventually booted from my Ghost 12.0 disk and
re-installed an old image from 1-23-08.

saseve

"t-4-2" wrote:

Quote:

>
> saseve;680710 Wrote:
> Hello, you didn't mention what Dell people said. Based on that, try
> checking the status of your touchpad and mouse by the following :
> Control Panel -Classic view -Mouse - at the top, choose Hardware. One at
> a time, highlight " Dell touchpad "and " Hid-compliant mouse "and see
> what the Device Properties said below. Did it say "working properly" ?
> If not, go back to Mouse properties window and check the touchpad
> settings and pointer options, make sure appropriate boxes are checked.
> That's all I know.
>
>
> --
> t-4-2
>

Hello, Saseve. I knew you and Rowdy have different problems. I still have trouble imagining your issue, but I'm glad you have it resolved - by yourself.

04-13-2008	#8 (permalink)
t-4-2 Home premium 32 bit, SP1 939 posts	Re: USB Mouse & KYBD non-functional after recent update Quote: Originally Posted by saseve t-4-2, Thanks for the reply. I have a Dell E521 Desktop. Unfortunately, it was not possible to try ANY solution, because I could not input anything via mouse or keyboard. Even Safe mode didn;t work. Only when I booted from the Vista DVD was I able to use the mouse. I eventually booted from my Ghost 12.0 disk and re-installed an old image from 1-23-08. saseve "t-4-2" wrote: Quote: > > saseve;680710 Wrote: > Hello, you didn't mention what Dell people said. Based on that, try > checking the status of your touchpad and mouse by the following : > Control Panel -Classic view -Mouse - at the top, choose Hardware. One at > a time, highlight " Dell touchpad "and " Hid-compliant mouse "and see > what the Device Properties said below. Did it say "working properly" ? > If not, go back to Mouse properties window and check the touchpad > settings and pointer options, make sure appropriate boxes are checked. > That's all I know. > > > -- > t-4-2 > Hello, Saseve. I knew you and Rowdy have different problems. I still have trouble imagining your issue, but I'm glad you have it resolved - by yourself.
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