Hello,
Search the machine for a setupact.log file.
use this article to locate:
927521 Windows Vista setup log file locations
http://support.microsoft.com/default...b;EN-US;927521
The reason should be in this log file.
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
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|> Thread-Topic: Can't upgrade from Business to Ultimate
|> thread-index: AcifO88Ug8L0VdizQS+D6sb0fiChYg==
|> X-WBNR-Posting-Host: 121.50.197.191
|> From: =?Utf-8?B?TWljayBNdXJwaHk=?= <MickMurphy@xxxxxx>
|> References: <#5ZHHLwnIHA.5692@xxxxxx>
|> Subject: RE: Can't upgrade from Business to Ultimate
|> Date: Tue, 15 Apr 2008 14:01:00 -0700
|> Lines: 26
|> Message-ID: <14D7819A-F1FC-4267-B0F8-F0DB63996658@xxxxxx>
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microsoft.public.windows.vista.installation_setup:38627
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|> You don't give enough info.
|> If you were trying to upgrade 32bit to 64bit, it won't do it!
|> --
|> Mick Murphy - Qld - Australia
|>
|>
|> "M Skabialka" wrote:
|>
|> > A couple of months ago I assembled a new PC and put Windows Vsta
Business on
|> > it. I started adding other applications and moving my files then was
given
|> > a copy of Vista Ultimate. I tried to do an upgrade from Business to
|> > Ultimate but after about 10 minutes received a very generic message
|> > basically saying that the upgrade couldn't continue for no particular
reason
|> > and when I hit OK it undid the changes and I was back where I started.
I
|> > ran Windows Update, and checked that my sytem had the required specs
|> > (everything was above 5.0 except the video card was only rated 3.8
which is
|> > OK, I don't do gaming). I tried the upgrade a couple of times to no
avail.
|> > I would have tried in safe mode but the only option was to do a clean
|> > install. I would rather not do a clean install as I have personalized
|> > everything.
|> > How can I find out what caused the upgrade failure so I can fix that
problem
|> > and continue with the install?
|> > Mich
|> >
|> >
|> >
|>