Failed Security Update for Microsoft XML Core Services 4.0 Service Pack 2
http://forums.microsoft.com/TechNet/...8531&SiteID=17
"denmarfl" <denmarfl@xxxxxx> wrote in message
news:896A5817-6297-4766-BA02-250D5B40D241@xxxxxx
Quote:
> My Virus Software has a feature were several times a week it odes a
> Microsoft
> Security Check on my PC. Today was the 1st time I have seen this Security
> Check display a problem. it displayed HIGH Alert.....and showed Microsoft
> article MS07-042.
>
> I have spend over 3 hours on the phone with Microsoft's Tech unit.....and
> I
> am no better off then when I started.
>
> Yesterday I did 2 things, with the assistance of other Microsoft Tech
> Agents...
>
> 1) I kept getting the XML Core Update KB936181 installed on my PC
> repeativly....1 time in 11/07. 11 times in the past 7 days, and, it was
> showing up in Windows Update as available to download...again. The
> Microsoft
> agent instructed me to; check Program & Features to see if KB936181 was
> shown
> in the list, it was. He then instructed me to Uncheck this Update in
> Windows
> Update, right click on it, and click HIDE. I was told that would prevent
> this update from installing again. The Tech said the problem might be
> with
> Microsofts server.......
>
> 2) I updated to Vista Home Prem SP1.....the Install went fine. The Tech
> did
> advise me to TURN-Off my Anti-Virus when downloading and Installing the
> SP1
> Update.
>
> Now after perfroming these 2 items, today I get the Security
> Alert.....MS07-042. This article outlines a possible vulnerability
> issue.....
>
> After spending over 3 hours on the phone with several different Microsoft
> tech agents....the contact was ended with, if you are not experiencing any
> issues with your Microsoft Software, or how your PC is running......let
> this
> go for a week and see if anything takes Place. Can you believe that
> advice?
>
> I might add, 1 Microsoft tech recommended I uninstall\Re-install my Virus
> Software, another one recommended I uninstall and re-install Microsoft
> Office....
>
> It nice that Microsoft offers this free Tech support for issues such as
> this, but when you spend over 3 hours, with several different Agents, each
> one providing different advice....how can you have any confidence these
> agents really are the..experts.
>
> In summary, I am getting a Security Alert....MS07-042 by my Virus
> Software....it certainly seems to me I need to take some action(s) to
> correct
> this......but have no idea how to do that, and, Microsoft tech doesn't
> seem
> to know how either.......
>
> Comments\Suggestions......thanks