Norton is likely the problem and the only solution is to get rid of it. See
point 3 here and the section on WinMail:
www.oehelp.com/OETips.aspx#3
steve
"ubiquit2s" <guest@xxxxxx-email.com> wrote in message
news:a45f1ae67711a83d66c44f40c8bcbc9c@xxxxxx-gateway.com...
Quote:
>
> I have had Vista for about a year, and the following intermittent fault
> has just re-appeared. This generally seems to happen after a Microsoft
> security updates... Attachments of any type in incoming emails cannot be
> opened. One click on them and the program crashes.
>
> This has happened several times over the last 12 months and previously
> seemed to sort itself out in a day or two - god knows how, because i had
> nothing to do with it - i always suspected another update undoing
> whatever had been done...
>
> However, this time it is not sorting itself out and I'm getting tired
> with having to copy attachments from trusted sources to other parts of
> my laptop so that I can open them.
>
> I use Norton 360 security. I don't use Outlook because my Office 2000
> version didn't seem to agree with Vista very well when i tried to
> install it, so I opted for using what was already there.
>
> Thanks!
>
> Any help most gratefully received.
>
>
> --
> ubiquit2s