Ed:
This will be the best $36 you ever spend:
http://www.acronis.com/homecomputing...cts/trueimage/
NewEgg for $36, Free Shipping:
http://www.newegg.com/Product/Produc...82E16832200004
I highly recommend this software. It does everything Complete PC Backup is
'supposed' to do and much more. There is a free trial available for
download. Give it a spin before you buy it.
------------------------------
Donny Broome
www.broomeman.com/vista
"Ed" <Ed@xxxxxx> wrote in message
news:504D7214-A5B3-4578-A111-9ACEDF0FF5B8@xxxxxx
Quote:
>I recently purchased a 1TB USB external drive (Western Digital, for those
> keeping score at home) and am attempting to do a complete system backup
> using
> Microsoft's backup utility on Windows Vista. The backup process starts and
> gets almost finished, and then the computer crashes - "blue screen of
> death".
>
> I've attempted this twice with the same result. I have looked on your
> website for updated drivers but have found none, nor have any come up
> using
> Windows Update.
>
> For what it's worth, the file backup process worked flawlessly. It's just
> the entire system/computer backup that crashed. I receive no error
> message;
> it just crashes.
>
> Western Digital's customer service was worthless (they said: "WD do not
> provide any updates on Mircosoft Windows and WD unable to provide any
> addition troubleshooting for third party software. You may need to contact
> Mircosoft for further troubleshooting.")
>
> Can anyone help?
>
> Thanks
>