Hi Susan,
The question is there so that others can find the answer to similar
situations. If a response does not resolve the issue, you should mark "no".
Some questions do not get answered. This is peer to peer support with no
guarantees of timeliness or correctness. There can be several reasons you
did not get any response. It could be no one knows. It could be that the
right person never read it. Most of the regular responders come in and hit
the newest questions first, and few read all of them, there are simply too
many for any one individual. This is why it seems that new ones get
immediate answers.
It is not inappropriate to repost a question if it has gone 2-3 days without
an answer. Simply copy/paste the old one into a new message, and at the top
or in the subject line add text to indicate that it is a repost.
As to using multiple groups the proper method is to crosspost, where the
same message is posted simultaneously to two or three relevant groups, but
you can't do that through the web interface. You'd have to use a newsreader,
such as Windows Mail or Forte Agent (you can read more on this at
http://rickrogers.org/setupoe.htm). Multi-posting, or separately reposting
the same message to several groups, is considered bad form and may get you
several responses addressing this unwanted behavior rather than responding
to your question.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Susan C." <SusanC@xxxxxx> wrote in message
news:3F30053A-FF58-4B34-B473-E40F202AA273@xxxxxx
Quote:
>I couldn't find the proper place for this question. When we're saying "do
> this post answer the question" sometimes I'd like to say "yes" because it
> is
> a good option to try, however it doesn't actually fix my problem. Do I
> still
> click "yes"?
>
> And how long does it take for follow up questions to be answered? I have
> one from 3/31 and one from 4/17
> http://windowshelp.microsoft.com/com...=en-us&m=1&p=1
>
> Don't like to be impatient, it's just that new questions are answered at
> lightning speed.
>
> And if there are a few different questions that may be interrelated or
> might
> not, do we separate them into different discussion groups or crosspost?
> There is a cross-post option, but it seems a little rude to me to be
> littering up the boards.
>
> thanks
> Susan C.