Thank you all! (especially Rick with a great explanation and suggestion).
I've noticed before (and when I clicked "yes" to your replies) that the next
time around, the same question appears, as if I hadn't clicked "yes" or "no."
Does this just mean I should just answer right away since I won't be able to
tell if I already clicked it in the past?
Oh, and I almost forgot: one time I just posted "thanks for the suggestion
I'll try it" so I deleted all the info that came before it, since it involved
a huge list of my specs and several replies. But I was told to include
earlier stuff so people could what I was talking about. Should I just use my
judgment and include maybe the last message or two? I hate scrolling through
all that stuff to see if there's something at the end.
thanks again,
Susan
"Rick Rogers" wrote:
Quote:
> Hi Susan,
>
> The question is there so that others can find the answer to similar
> situations. If a response does not resolve the issue, you should mark "no".
>
> Some questions do not get answered. This is peer to peer support with no
> guarantees of timeliness or correctness. There can be several reasons you
> did not get any response. It could be no one knows. It could be that the
> right person never read it. Most of the regular responders come in and hit
> the newest questions first, and few read all of them, there are simply too
> many for any one individual. This is why it seems that new ones get
> immediate answers.
>
> It is not inappropriate to repost a question if it has gone 2-3 days without
> an answer. Simply copy/paste the old one into a new message, and at the top
> or in the subject line add text to indicate that it is a repost.
>
> As to using multiple groups the proper method is to crosspost, where the
> same message is posted simultaneously to two or three relevant groups, but
> you can't do that through the web interface. You'd have to use a newsreader,
> such as Windows Mail or Forte Agent (you can read more on this at
> http://rickrogers.org/setupoe.htm). Multi-posting, or separately reposting
> the same message to several groups, is considered bad form and may get you
> several responses addressing this unwanted behavior rather than responding
> to your question.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Susan C." <SusanC@xxxxxx> wrote in message
> news:3F30053A-FF58-4B34-B473-E40F202AA273@xxxxxx Quote:
> >I couldn't find the proper place for this question. When we're saying "do
> > this post answer the question" sometimes I'd like to say "yes" because it
> > is
> > a good option to try, however it doesn't actually fix my problem. Do I
> > still
> > click "yes"?
> >
> > And how long does it take for follow up questions to be answered? I have
> > one from 3/31 and one from 4/17
> > http://windowshelp.microsoft.com/com...=en-us&m=1&p=1
> >
> > Don't like to be impatient, it's just that new questions are answered at
> > lightning speed.
> >
> > And if there are a few different questions that may be interrelated or
> > might
> > not, do we separate them into different discussion groups or crosspost?
> > There is a cross-post option, but it seems a little rude to me to be
> > littering up the boards.
> >
> > thanks
> > Susan C. >
>