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Old 04-24-2008   #8 (permalink)
StephenB
Guest


 

Re: Tuneup File Deletion of Office Setup Files

LOL! There wasn't any test. :-) There are many ways to access features of
programs and even Windows as you can see.
Running Disk Cleanup does nothing until you select what you agree with *after*
it scans for what it claims it can recover for you. No actions will be taken
until you confimr. I can understand the reluctance, though.
-steve

"Bill Rankin" <bkds_rankin@xxxxxx> wrote:
Quote:

>Steve,
>
>Ouch. I failed that test. I have third party tools that do all the system
>functions in the folder so I never really looked in it. The Start Menu is
>also a much more convenient place to get System Restore access then the Help
>and Support page I have been using.
>
>I do not have the courage to try Start/Accessories/System Tools/Disk Cleanup
>on this computer because there are no options on the initial screen. I have
>a laptop that I will use later. I use the Disk Cleanup in Windows Explorer
>which may be the same as the one on the start menu. If so, I'll use the
>start menu access.
>
>Thanks again,
>Bill-R
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:41su04dhb64lpru3oa9o1e05ku63jpaain@xxxxxx
Quote:

>>I agree that leaving the setup files in place is very convenient. I have
>>not,
>> nor will I, turn on the file cleanup option to check if they are in fact
>> deleted
>> by Disk Cleanup by default. :-)
>> Note that the Cleanup that runs during Tune-up *is* the same cleanup that
>> you
>> are running from outside of Windows from Start/Accessories/System Tools.
>> If you
>> run it there and set the selections of what to remove, when it runs next
>> time
>> (manually or from OneCare Tune-up) those selections are, to the best of my
>> knowledge, respected.
>> -steve
>>
>> "Bill Rankin" <bkds_rankin@xxxxxx> wrote:
>>
Quote:

>>>The response from Microsoft Customer support was that I should delete the
>>>files and use the original Office media for repairs but I could turn off
>>>the
>>>file cleanup function. They gave instructions as to how to do that. It
>>>was
>>>a complete response to my question although it had the obligatory apology
>>>paragraphs. I have never understood why a Customer Support person should
>>>apologize for a problem that in many cases is caused by the customer.
>>>Since
>>>all the outsourcing, it is a different culture though.
>>>
>>>OT: What bothers me is the apparent change (or lack of communication)
>>>within Microsoft on the Office Setup files. I have had to run repairs or
>>>add features to Office on quite a few computers and it was very convenient
>>>not to have to find the installation media for that particular computer.
>>>Why delete these by default so the choice is no cleanup at all for those
>>>of
>>>us who see the need for the Office setup files. They could have used the
>>>same format that is used in the Windows Explorer "Disk Cleanup". Actually
>>>the Windows Explorer Cleanup is better and I run that once a week on all
>>>the
>>>computers.
>>>
>>>Anyway, Stephen, thank you for your advice.
>>>
>>>Bill R
>>>
>>>"Bill Rankin" <bkds_rankin@xxxxxx> wrote in message
>>>news:OZU4ktKpIHA.1768@xxxxxx
>>>>I just installed OneCare 2 on one of my computers and read the
>>>>information
>>>>about the Tune-up function. It said that by default it deletes the
>>>>Office
>>>>Setup files. I really do not want this to happen since they are used
>>>>when
>>>>I repair or add features to Office products. Before I remembered this
>>>>newsgroup, I just sent a Customer service request to ask if this were
>>>>true
>>>>and how I could stop it or disable Tune-up. Their feedback will be
>>>>interesting. Any clues or comments here.
>>>>
>>>> Bill-R
>>>
>> --
>> Stephen Boots sboots@xxxxxx
>> Microsoft MVP - Windows Live
>> Windows Live OneCare Forum Moderator
>> http://forums.microsoft.com/windowso....aspx?siteid=2
>
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2
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