Vista Forums - View Single Post - 'User Profile Service service failed the logon

permalink · 04-24-2008

Glad to be of help

"Trish" wrote:

Quote:

> Not only did this post bring my computer up and running again, but it gave me
> back all my research that I have saved for my thesis. Looks like I will be
> making a copy now. This post was VERY helpful. Thank you so much!!!
>
> "Marek" wrote:
>

Quote:

> > I've just had this problem on my computer, and I just fixed it.
> > It seems to be caused by a horrendous bug in Vista that renames your User
> > Account Profile as a backup, and then creates a new user account with the
> > same name but with nothing in it.
> > I googled it and followed several bits of advice but none of them worked,
> > but I managed to fix it with a combination of ideas.
> > This is how I did it:
> >
> > 1. Boot up in Safe Mode. To do this, hit the F8 key while the computer is
> > booting, and then scroll down to the "Safe Mode" option and press enter. On
> > my computer the user account icon appeared, but bigger than normal, and I
> > clicked it and it loaded my desktop in safe mode. It came up with an error
> > bubble saying that my user account hadn't loaded properly, but i just ignored
> > this.
> >
> > 2. Click the Start Button and in the white "Start Search" space at the
> > bottom type "regedit" (without the quotation marks). This will open the
> > registry editor.
> >
> > 3. In the left-hand pane, navigate by clicking the little triangles next to
> > the following folders:
> > HKEY_LOCAL_MACHINE
> > SOFTWARE
> > Microsoft
> > Windows NT
> > CurrentVersion
> > ProfileList
> >
> > You should now have a list of folders all starting with S-1-5- and then a
> > number.
> > (You might need to drag the divider between the 2 panes of the window across
> > so you can read the whole folder name)
> > Look at the end of each name and you should see one with .bak at the end of
> > it, and there will be another one above it with exactly the same name but
> > without .bak at the end.
> > The one that's got .bak at the end is your old User Profile that Vista has
> > now made into a backup, and the one without .bak after it is the new empty
> > User Profile that Vista has created.
> > Just to check that this is the case, have a look in the right-hand pane for
> > each of the 2 folders and look at what's written after "ProfileImagePath".
> > For the folder with .bak at the end it should say C:\Users\ and then your
> > usual User Account name, and for the one that doesn't have .bak at the end it
> > should say C:\Users\TEMP.
> >
> > What you need to do now is to rename the folders in the left-hand pane so
> > that the one with .bak at the end changes back to being the one containing
> > your proper User Profile and the new one without .bak at the end becomes the
> > backup. Do do this follow the next step:
> >
> > 4. Right click on the folder with .bak at the end and then click "rename",
> > and just change the ".bak" part to ".bk" - i.e. just remove the "a" from the
> > middle - (this is just to allow you to change the other one to have .bak at
> > the end). Press enter or click on some blank part of the screen for the
> > change to take effect.
> > Then, right click the one that doesn't have .bak at the end and click
> > "rename". Remove the .bak from the end and press enter or click anywhere on
> > some blank part of the screen to accept the change.
> > Then, right click on the one that now has .bk at the end, choose "rename"
> > and add the "a" back into the middle, so it now has .bak at the end. Press
> > enter or click on blank park of screen to accept the change.
> > Close the regedit window.
> >
> > 5. Click the Start Button and then "Restart". It should work now. Fingers
> > crossed.

> >
> > "george1dful" wrote:
> >

Quote:

> > >
> > > Can someone PLEASE help me... My computer hasn't loaded for 3 days now.
> > > It just comes up with:
> > >
> > > User Profile Service service failed the logon.
> > >
> > > User Profile could not load.
> > >
> > > What do I do? I cant get on the computer at all, because i only have
> > > one user profile on my computer. I'm in school, and I don't really know
> > > much about computers. What could have caused it? And how do I fix it?
> > > Please help, I really need to get to some of the files on my
> > > computer... Please!
> > >
> > >
> > > --
> > > george1dful
> > > ------------------------------------------------------------------------

> > >
> > >

04-24-2008	#8 (permalink)
Marek n/a posts	RE: 'User Profile Service service failed the logon Glad to be of help "Trish" wrote: Quote: > Not only did this post bring my computer up and running again, but it gave me > back all my research that I have saved for my thesis. Looks like I will be > making a copy now. This post was VERY helpful. Thank you so much!!! > > "Marek" wrote: > Quote: > > I've just had this problem on my computer, and I just fixed it. > > It seems to be caused by a horrendous bug in Vista that renames your User > > Account Profile as a backup, and then creates a new user account with the > > same name but with nothing in it. > > I googled it and followed several bits of advice but none of them worked, > > but I managed to fix it with a combination of ideas. > > This is how I did it: > > > > 1. Boot up in Safe Mode. To do this, hit the F8 key while the computer is > > booting, and then scroll down to the "Safe Mode" option and press enter. On > > my computer the user account icon appeared, but bigger than normal, and I > > clicked it and it loaded my desktop in safe mode. It came up with an error > > bubble saying that my user account hadn't loaded properly, but i just ignored > > this. > > > > 2. Click the Start Button and in the white "Start Search" space at the > > bottom type "regedit" (without the quotation marks). This will open the > > registry editor. > > > > 3. In the left-hand pane, navigate by clicking the little triangles next to > > the following folders: > > HKEY_LOCAL_MACHINE > > SOFTWARE > > Microsoft > > Windows NT > > CurrentVersion > > ProfileList > > > > You should now have a list of folders all starting with S-1-5- and then a > > number. > > (You might need to drag the divider between the 2 panes of the window across > > so you can read the whole folder name) > > Look at the end of each name and you should see one with .bak at the end of > > it, and there will be another one above it with exactly the same name but > > without .bak at the end. > > The one that's got .bak at the end is your old User Profile that Vista has > > now made into a backup, and the one without .bak after it is the new empty > > User Profile that Vista has created. > > Just to check that this is the case, have a look in the right-hand pane for > > each of the 2 folders and look at what's written after "ProfileImagePath". > > For the folder with .bak at the end it should say C:\Users\ and then your > > usual User Account name, and for the one that doesn't have .bak at the end it > > should say C:\Users\TEMP. > > > > What you need to do now is to rename the folders in the left-hand pane so > > that the one with .bak at the end changes back to being the one containing > > your proper User Profile and the new one without .bak at the end becomes the > > backup. Do do this follow the next step: > > > > 4. Right click on the folder with .bak at the end and then click "rename", > > and just change the ".bak" part to ".bk" - i.e. just remove the "a" from the > > middle - (this is just to allow you to change the other one to have .bak at > > the end). Press enter or click on some blank part of the screen for the > > change to take effect. > > Then, right click the one that doesn't have .bak at the end and click > > "rename". Remove the .bak from the end and press enter or click anywhere on > > some blank part of the screen to accept the change. > > Then, right click on the one that now has .bk at the end, choose "rename" > > and add the "a" back into the middle, so it now has .bak at the end. Press > > enter or click on blank park of screen to accept the change. > > Close the regedit window. > > > > 5. Click the Start Button and then "Restart". It should work now. Fingers > > crossed. > > > > "george1dful" wrote: > > Quote: > > > > > > Can someone PLEASE help me... My computer hasn't loaded for 3 days now. > > > It just comes up with: > > > > > > User Profile Service service failed the logon. > > > > > > User Profile could not load. > > > > > > What do I do? I cant get on the computer at all, because i only have > > > one user profile on my computer. I'm in school, and I don't really know > > > much about computers. What could have caused it? And how do I fix it? > > > Please help, I really need to get to some of the files on my > > > computer... Please! > > > > > > > > > -- > > > george1dful > > > ------------------------------------------------------------------------ > > > > > >
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