| Quote: | Bill Hileman |  | |
| After finally solving various Windows Live OneCare problems on a pair of
laptop computers, I thought my life would finally go back to "normal."
Only now, the "Windows Live OneCare could not install a critical update"
message greets me now. Clicking help brings up the "Reset Permissions"
Fixit button, which does absolutely nothing. Well, it apparently does run
some kind of command prompt command and restarts, but with the exact same
errors every time. Clicking on "help on the web" just brings you to that
24/7 assistant, which offers no assistance. Searching on permissions only
brings up backup permissions.
Since the firewall and virus protections ARE working, one wonders why the
"can't install an update" puts the danged thing in red instead of yellow.
One would think that a corporation as huge and well-endowed (financially)
would attempt to provide help for error conditions, and help for when their
provided "help" for error conditions don't work. They pay those programmers
a heck of a lot more than this programmer makes.
Off to google (non-optimistically) | |
| | |
Bill,
I'm sorry to hear you're having trouble with Live OneCare. As a subscriber, you get unlimited support, phone, live chat, etc. I also have Live OneCare and have on occasion made use of their support. Your not alone with Live OneCare. Simply call their support guru's and they'll get things sorted out for you.