Vista Forums - View Single Post

04-27-2008

On Fri, 25 Apr 2008 00:39:00 -0700, ddale900
<ddale900@xxxxxx> wrote:

Quote:

>I cannot connect to one website via HTTP or HTTPS - www.discover.com. After
>installing SP1, I can no longer connect to this one website. I have Zone
>Alarm along with Vista's built in firewall installed, and there is a firewall
>build in to the 2 wire DSL router I have. Antivirus is Symantec antivirus
>10.2.0.276. Windows defender is also installed. I've diabled all firewalls
>and antivirus and setup a DMZ on the router and still cannot connect. When I
>try to connect in IE, it gives the error page:
>res://ieframe.dll/dnserror.htm#http://www.discover.com/ which seems to
>indicate either a DNS or a firewall error. Running Vista's diagnostic tests
>says that port 80 or 443 is being blocked, but with all firewalls off, I
>can't imagine by what. I've installed virtual pc and installed xp with sp2 on
>the virtual pc and that is able to connect through vista to that website. Via
>a XP SP2 laptop on the local LAN i'm also able to connect. I've tried to
>uninstall and reinstall the NIC. The machine has a PCI wireless card and
>using that it is also not able to connect. I've tired to use my cellular
>provider for dial-up access and that also did not work. I've tired safe mode
>with networking and still no luck. Of course all other sites are normal. I've
>tried resetting IE settings, adding the site to the trusted sites, running
>with no add-ons, all with no luck. I've messed with the security settings as
>suggested in some threads and no luck. I've also tried Opera, Firefox, and
>Safari and none of them can connect either. There is no proxy setup either.
>I've reset the IP and Winsock ( ipconfig /flushdns, /renew, netsh int ip
>reset, netsh winsock reset, etc) and nothing helps. When I try to ping the
>site, it works fine:
>
>Pinging www.discover.com [199.38.149.1] with 32 bytes of data:
>Reply from 199.38.149.1: bytes=32 time=29ms TTL=116
>Reply from 199.38.149.1: bytes=32 time=28ms TTL=116
>Reply from 199.38.149.1: bytes=32 time=27ms TTL=116
>Reply from 199.38.149.1: bytes=32 time=27ms TTL=116
>
>Ping statistics for 199.38.149.1:
> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
>Approximate round trip times in milli-seconds:
> Minimum = 27ms, Maximum = 29ms, Average = 27ms
>
>Running a TRACERT shows:
>
>Tracing route to www.discover.com [199.38.149.1]
>over a maximum of 30 hops:
>
> 1 4 ms 3 ms 3 ms homeportal.gateway.2wire.net [172.16.0.1]
> 2 17 ms 16 ms 17 ms adsl-76-226-79-254.dsl.sfldmi.sbcglobal.net
>[76.
>226.79.254]
> 3 16 ms 17 ms 16 ms 76.205.15.66
> 4 17 ms 16 ms 17 ms bb2-g10-0.sfldmi.sbcglobal.net [151.164.43.63]
> 5 24 ms 22 ms 23 ms 151.164.95.166
> 6 23 ms 24 ms 24 ms gar8.cgcil.ip.att.net [12.122.79.85]
> 7 26 ms 24 ms 25 ms tbr2.cgcil.ip.att.net [12.122.99.66]
> 8 24 ms 24 ms 25 ms gar4.cgcil.ip.att.net [12.123.6.14]
> 9 25 ms 24 ms 27 ms 12.116.239.22
> 10 27 ms 26 ms 26 ms 199.38.154.242
> 11 27 ms 32 ms 26 ms 10.6.2.1
> 12 26 ms 28 ms 26 ms 10.6.10.4
> 13 26 ms 27 ms 27 ms 199.38.149.1
>
>Trace complete.
>
>IPCONFIG /ALL shows:
>
>Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : 615WD41
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Broadcast
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : gateway.2wire.net
>
>Ethernet adapter Local Area Connection 2:
>
> Connection-specific DNS Suffix . : gateway.2wire.net
> Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
> Physical Address. . . . . . . . . : 00-0C-F1-A6-7D-B1
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IPv4 Address. . . . . . . . . . . : 172.16.1.35(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.0.0
> Lease Obtained. . . . . . . . . . : Friday, April 25, 2008 1:52:17 AM
> Lease Expires . . . . . . . . . . : Friday, April 25, 2008 3:52:17 AM
> Default Gateway . . . . . . . . . : 172.16.0.1
> DHCP Server . . . . . . . . . . . : 172.16.0.1
> DNS Servers . . . . . . . . . . . : 172.16.0.1
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
>I've run spyware / antivirus scans along with hijackthis and nothing has
>turned up. Short of uninstalling SP1, I have done everything that I can think
>of. Since this is the only website I cannot connect to, there must be
>something burried in Vista that is blocking it, but I do not know what that
>could be. I don't know if I stated it earler, but I have not problem
>connecting to other websites on port 80 or 443, just discover.com. Trying to
>connect from search engine results also does not work, for what it's worth. I
>also have attempted to change the DNS servers to OpenDNS servers, but that
>did not help. I have Cisco VPN on the machine and am able to connect to my
>work, but even then I cannot navigate to discover.com. I was able to go to
>discover.com prior to SP1 and it was working normally.
>
>I'm not exactly new to computers, but this one has me stumped. Any ideas?

Check the MTU setting. That one did not get replaced by AutoTuning.
<http://networking.nitecruzr.net/2007/06/determining-mtu-to-single-server.html>
http://networking.nitecruzr.net/2007...le-server.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://networking.nitecruzr.net/

04-27-2008	#3 (permalink)
Chuck [MVP] n/a posts	Re: Cannot connect to one website On Fri, 25 Apr 2008 00:39:00 -0700, ddale900 <ddale900@xxxxxx> wrote: Quote: >I cannot connect to one website via HTTP or HTTPS - www.discover.com. After >installing SP1, I can no longer connect to this one website. I have Zone >Alarm along with Vista's built in firewall installed, and there is a firewall >build in to the 2 wire DSL router I have. Antivirus is Symantec antivirus >10.2.0.276. Windows defender is also installed. I've diabled all firewalls >and antivirus and setup a DMZ on the router and still cannot connect. When I >try to connect in IE, it gives the error page: >res://ieframe.dll/dnserror.htm#http://www.discover.com/ which seems to >indicate either a DNS or a firewall error. Running Vista's diagnostic tests >says that port 80 or 443 is being blocked, but with all firewalls off, I >can't imagine by what. I've installed virtual pc and installed xp with sp2 on >the virtual pc and that is able to connect through vista to that website. Via >a XP SP2 laptop on the local LAN i'm also able to connect. I've tried to >uninstall and reinstall the NIC. The machine has a PCI wireless card and >using that it is also not able to connect. I've tired to use my cellular >provider for dial-up access and that also did not work. I've tired safe mode >with networking and still no luck. Of course all other sites are normal. I've >tried resetting IE settings, adding the site to the trusted sites, running >with no add-ons, all with no luck. I've messed with the security settings as >suggested in some threads and no luck. I've also tried Opera, Firefox, and >Safari and none of them can connect either. There is no proxy setup either. >I've reset the IP and Winsock ( ipconfig /flushdns, /renew, netsh int ip >reset, netsh winsock reset, etc) and nothing helps. When I try to ping the >site, it works fine: > >Pinging www.discover.com [199.38.149.1] with 32 bytes of data: >Reply from 199.38.149.1: bytes=32 time=29ms TTL=116 >Reply from 199.38.149.1: bytes=32 time=28ms TTL=116 >Reply from 199.38.149.1: bytes=32 time=27ms TTL=116 >Reply from 199.38.149.1: bytes=32 time=27ms TTL=116 > >Ping statistics for 199.38.149.1: > Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), >Approximate round trip times in milli-seconds: > Minimum = 27ms, Maximum = 29ms, Average = 27ms > >Running a TRACERT shows: > >Tracing route to www.discover.com [199.38.149.1] >over a maximum of 30 hops: > > 1 4 ms 3 ms 3 ms homeportal.gateway.2wire.net [172.16.0.1] > 2 17 ms 16 ms 17 ms adsl-76-226-79-254.dsl.sfldmi.sbcglobal.net >[76. >226.79.254] > 3 16 ms 17 ms 16 ms 76.205.15.66 > 4 17 ms 16 ms 17 ms bb2-g10-0.sfldmi.sbcglobal.net [151.164.43.63] > 5 24 ms 22 ms 23 ms 151.164.95.166 > 6 23 ms 24 ms 24 ms gar8.cgcil.ip.att.net [12.122.79.85] > 7 26 ms 24 ms 25 ms tbr2.cgcil.ip.att.net [12.122.99.66] > 8 24 ms 24 ms 25 ms gar4.cgcil.ip.att.net [12.123.6.14] > 9 25 ms 24 ms 27 ms 12.116.239.22 > 10 27 ms 26 ms 26 ms 199.38.154.242 > 11 27 ms 32 ms 26 ms 10.6.2.1 > 12 26 ms 28 ms 26 ms 10.6.10.4 > 13 26 ms 27 ms 27 ms 199.38.149.1 > >Trace complete. > >IPCONFIG /ALL shows: > >Windows IP Configuration > > Host Name . . . . . . . . . . . . : 615WD41 > Primary Dns Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Broadcast > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : gateway.2wire.net > >Ethernet adapter Local Area Connection 2: > > Connection-specific DNS Suffix . : gateway.2wire.net > Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection > Physical Address. . . . . . . . . : 00-0C-F1-A6-7D-B1 > DHCP Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > IPv4 Address. . . . . . . . . . . : 172.16.1.35(Preferred) > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > Lease Obtained. . . . . . . . . . : Friday, April 25, 2008 1:52:17 AM > Lease Expires . . . . . . . . . . : Friday, April 25, 2008 3:52:17 AM > Default Gateway . . . . . . . . . : 172.16.0.1 > DHCP Server . . . . . . . . . . . : 172.16.0.1 > DNS Servers . . . . . . . . . . . : 172.16.0.1 > NetBIOS over Tcpip. . . . . . . . : Enabled > >I've run spyware / antivirus scans along with hijackthis and nothing has >turned up. Short of uninstalling SP1, I have done everything that I can think >of. Since this is the only website I cannot connect to, there must be >something burried in Vista that is blocking it, but I do not know what that >could be. I don't know if I stated it earler, but I have not problem >connecting to other websites on port 80 or 443, just discover.com. Trying to >connect from search engine results also does not work, for what it's worth. I >also have attempted to change the DNS servers to OpenDNS servers, but that >did not help. I have Cisco VPN on the machine and am able to connect to my >work, but even then I cannot navigate to discover.com. I was able to go to >discover.com prior to SP1 and it was working normally. > >I'm not exactly new to computers, but this one has me stumped. Any ideas? Check the MTU setting. That one did not get replaced by AutoTuning. <http://networking.nitecruzr.net/2007/06/determining-mtu-to-single-server.html> http://networking.nitecruzr.net/2007...le-server.html -- Cheers, Chuck, MS-MVP 2005-2007 [Windows - Networking] http://networking.nitecruzr.net/
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