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Old 04-30-2008   #2 (permalink)
StephenB
Guest


 

Re: How to contact Microsoft OneCare billing support

"Rich T" <nobody@xxxxxx> wrote:
Quote:

>Hello,
>
>I checked my credit card today and found an unauthorised debit from
>Microsoft for One Care. I have not authorised this. Who do I write to in
>Microsoft to get this money back?
>
If you have an active subscription to OneCare, you authorized it. It is in the
terms of the subscription. Unfortunately, it requires contacting customer
service to cancel a OneCare subscription. You can do this and also be credited
for the renewal charge.
How to reach support (FAQ) -
http://forums.microsoft.com/WindowsO...21771&SiteID=2

-steve
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2