Your points are all well taken Stephan, especially the comments regarding
the website, folder structure, and sync numbers.
I was speaking only towards the outages. My guess is that the scale of the
product has increased significantly since Microsoft has taken over.
However, If I were using a syncing product for business purposes I would
definitely move to one of the paid services. There are surely enough out
there. None are free, but being a paid customer will give you more right to
be upset when things don't work the way they should...
http://www.syncplicity.com/ http://www.memeo.com/autosync.php http://www.sugarsync.com/ http://www.powerfolder.com/
and the grand-daddy that started at the same time as foldershare,
http://www.beinsync.com/
I'm sure there are more. Others should reply and add to the list.
-Jeremy
<StephanSF@xxxxxx> wrote in message
news:b67243ce-a6bb-487a-bd99-29c167dae7e6@xxxxxx
| Quote: |  | |
|
> On Apr 30, 10:03 am, "GollyJer" <GollyJerB...@xxxxxx> wrote: | Quote: | | | |
>> Anton,
>> Thanks for letting us know, and thank you to the foldershare team for the
>> great work on a awesome product.
>> It's interesting that people expect you guys to be super human and make
>> no
>> mistakes. I, for one, appreciate that something like foldershare is a
>> free
>> product (especially after being a paid "pro" customer when bytetaxi was
>> around) and can wait out a few days of down time here and there.
>>
>> -Jeremy
>>
| | | | | >
> I dont think anyone is expecting anyone to be superhuman.
>
> This product was working just fine when Bytetaxi owned it, and I, like
> you, was a paid pro customer then. I do not recall ever having the
> ongoing outages that we are experiencing now - several times a week in
> some cases. Further, functionality is being removed from the program,
> in particular from the website, that was there before and as many
> user's have mentioned makes life more difficult (for instance, we can
> no longer see which folders the libraries are being synchronized to -
> a glaring deficiency unless you happen to keep in your head the folder
> structure on each of your connected computers. We can no longer had a
> list of view of the libraries which show us which computers are
> synched and how many files are updated in each library at a single
> glance). Other users have pointed out other issues both with the new
> website as well as with the new client.
>
> The new client does not properly uninstall the prior client resulting
> in two instances of FolderShare trying to run. Unless you happen to
> know that, and know how to fix it, it can be quite baffling to new
> users. I don't think expecting a new version of a program to properly
> un-install the prior version falls into the range of "superhuman".
> Other users have pointed out other install issues. A company the size
> of Microsoft should be able to roll out a product, which despite being
> called "beta" is not really a beta since it was taken over as a
> functioning, non-beta, pay per use (for pro users) product, At the
> least, they could run it in tandem.. keep the old system as it was,
> while running their beta in parallel until they have the kinks worked
> out.
>
> And finally, some of us use this program in a business setting and
> committed to it when it was owned by Bytetaxi and have arranged our
> computing infrastructure around that. While a home user synchronizing
> music files or what have you might not feel it is an imposition to
> have the service be down for a few days, for me it is a serious issue
> which costs me money in terms of time and productivity and
> potentially, lost clients.
>
> Just my two cents
>
> Stephan | |
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