On Wed, 30 Apr 2008 22:46:56 -0700, GoalieMom
<GoalieMom@xxxxxx> wrote:
Quote:
>We just bought 2 Toshiba Satellites A200, both run Vista Home Premium. Now
>one does not boot.
>
>Some of the screen messages read:
>"Windows Error Recovery"
>"Windows failed to start."
>"Launch repair (recommended)"
>
>When we click Launch repair the screen goes to Windows Boot Manager and it
>reads:
>
>"Windows has encountered a problem communicating with a device connected to
>your computer.
>
>This error can be caused by unplugging a removable storage device such as an
>external usb drive while the device is in use, or by faulty hardware such as
>a hard drive or cd-rom drive that is failing. Make sure any removable
>storage is properly connected and then restart your computer.
>
>If you continue to receive this error message, contact the hardware
>manufacturer.
>
>Status: 0xc00000e9
>
>Info: An unexpected I/O error has occurred"
>
>There is/was no external device connected to the laptop - only the power
>cord. I contacted Toshiba and they wanted to do the recovery that would
>erase everything on the laptop. Something we don't want to do - we just
>transferred all our files from an old desktop - we don't want to lose the
>data.
Aren't the files from the old desktop still on the old desktop?
Quote:
>
>Is there any way to save the data? I remember being able to boot pc's from
>floppy disks. I searched online but couldn't find instructions on how to
>create a boot cd.
>
>If it's not possible to create a boot cd, is there any other way to save or
>recover the files?
>
>Any help would be most appreciated!
>
>Thanks, Maria
>