Vista Forums - View Single Post - Vista 64 SP1 Wireless Connection Problems

05-02-2008

please post the text output of ipconfig /all
http://digitalmediaphile.wordpress.c...t-text-output/

On Fri, 2 May 2008 05:04:52 -0700 (PDT), olippold@xxxxxx wrote:

Quote:

>Thanks for the speedy response!
>
>I appreciate the router is quite old and I'm considering replacing it
>anyway, but it does work pefectly with the Vista laptop.
>
>I've already tried KB928233, but I haven't tried the MS testing tool -
>I'll try and download that over the weekend, as I'm currently
>elsewhere.
>
>One thing I forgot to mention is that on the laptop (Vista Home
>Premium SP1 32bit), there is an "ICS" tab on one of the network
>settings dialogs, although everything is unticked. However, this tab
>doesn't appear at all on the desktop. Could ICS somehow be intefering?
>
>On 2 May, 12:26, Barb Bowman <b...@xxxxxx> wrote:

Quote:

>> also seehttp://support.microsoft.com/kb/928233/en-us
>>
>>
>>
>>
>>
>> On Fri, 2 May 2008 03:09:23 -0700 (PDT), olipp...@xxxxxx wrote:

Quote:

>> >I've just purchased a new PC, running Vista Home Premium, with a built-
>> >in PCI Wireless adapter, but am unable to connect to the internet. I
>> >have emailed my supplier's technical support, but I don't think the
>> >problem is straightforward, *nor do I know whether it is a hardware of
>> >software issue, so I thought I'd try elsewhere in the meantime.

>>

Quote:

>> >The symptons are as follows:

>>

Quote:

>> >* I have an old Netgear DG824M wireless router/ADSL modem.
>> >* I have a laptop running Vista Home Premium. This was able to connect
>> >to the router and hence to the internet straight away with virtually
>> >no configuration - just entered the WEP key and it all worked. This
>> >has recently been upgraded to SP1, and still works okay.
>> >* I have my old desktop running XP. This has no connection problems.
>> >* The new PC has an Asus WL-138GE (or 138G V2 - not sure which) PCI
>> >adapter. Initially, it was identified as a Broadcom adapter.
>> >* The new PC had problems right from the start connecting to the
>> >router and the internet. Most of the time, it appears to be unable to
>> >get a DHCP address. The signal strength is always excellent, and it
>> >correctly identifies the router as a Netgear DG824M.
>> >* When it does manage to connect to the internet, the connection only
>> >seems to last a few seconds, or is extremely slow.
>> >* I cannot connect to the router at all using the new PC. It comes up
>> >with the username and password very quickly, accepts that, but then
>> >seems to hang loading the home page. I usually give up after about 5
>> >or 10 minutes.
>> >* When connected, I can ping the router and I can also ping websites,
>> >even though I don't seem to be able to connect to them using IE.
>> >* I have no antivirus running, and the only firewall software is
>> >windows firewall

>>

Quote:

>> >I have tried the following:
>> >* Checking DHCP client service running
>> >* Disable WEP
>> >* Disable Windows Firewall
>> >* I upgraded the wireless driver by downloading one from Asus. It now
>> >recognises the adapter as an Asus 802.11g Network Adapter (driver c:
>> >\windows\system32\drivers\BCMWL664.SyS, Broadcom 4.102.15.56), but
>> >this doesn't seem to have made any difference
>> >* I deleted the adapter and let it recreate itself. It loaded up the
>> >same drivers.
>> >* I've removed IPv6
>> >* I've set up the PC with a static IP address (192.168.0.51), set up
>> >the router as the gateway, and my ISP's DNS servers as the DNS
>> >servers.
>> >* I added an “ArpRetryCount” DWORD key to the registry as recommended
>> >somewhere
>> >* I made some further registry changes as recommended by Microsoft KB
>> >928233
>> >* I reset TCP/IP and Winsock using netsh as administrator.
>> >* I tried "netsh interface tcp set global rss=disabled
>> >autotuninglevel=disabled"

>>

Quote:

>> >None of these changes seem to have made any difference, and I've run
>> >out of things to try!

>>

Quote:

>> >Thanks,
>> >Oliver

>>
>> --
>>
>> Barb Bowman
>> MS-MVPhttp://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspxhttp://blogs.digitalmediaphile.com/barb/- Hide quoted text -
>>
>> - Show quoted text -

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

05-02-2008	#5 (permalink)
Barb Bowman n/a posts	Re: Vista 64 SP1 Wireless Connection Problems please post the text output of ipconfig /all http://digitalmediaphile.wordpress.c...t-text-output/ On Fri, 2 May 2008 05:04:52 -0700 (PDT), olippold@xxxxxx wrote: Quote: >Thanks for the speedy response! > >I appreciate the router is quite old and I'm considering replacing it >anyway, but it does work pefectly with the Vista laptop. > >I've already tried KB928233, but I haven't tried the MS testing tool - >I'll try and download that over the weekend, as I'm currently >elsewhere. > >One thing I forgot to mention is that on the laptop (Vista Home >Premium SP1 32bit), there is an "ICS" tab on one of the network >settings dialogs, although everything is unticked. However, this tab >doesn't appear at all on the desktop. Could ICS somehow be intefering? > >On 2 May, 12:26, Barb Bowman <b...@xxxxxx> wrote: Quote: >> also seehttp://support.microsoft.com/kb/928233/en-us >> >> >> >> >> >> On Fri, 2 May 2008 03:09:23 -0700 (PDT), olipp...@xxxxxx wrote: Quote: >> >I've just purchased a new PC, running Vista Home Premium, with a built- >> >in PCI Wireless adapter, but am unable to connect to the internet. I >> >have emailed my supplier's technical support, but I don't think the >> >problem is straightforward, nor do I know whether it is a hardware of >> >software issue, so I thought I'd try elsewhere in the meantime. >> Quote: >> >The symptons are as follows: >> Quote: >> > I have an old Netgear DG824M wireless router/ADSL modem. >> >* I have a laptop running Vista Home Premium. This was able to connect >> >to the router and hence to the internet straight away with virtually >> >no configuration - just entered the WEP key and it all worked. This >> >has recently been upgraded to SP1, and still works okay. >> >* I have my old desktop running XP. This has no connection problems. >> >* The new PC has an Asus WL-138GE (or 138G V2 - not sure which) PCI >> >adapter. Initially, it was identified as a Broadcom adapter. >> >* The new PC had problems right from the start connecting to the >> >router and the internet. Most of the time, it appears to be unable to >> >get a DHCP address. The signal strength is always excellent, and it >> >correctly identifies the router as a Netgear DG824M. >> >* When it does manage to connect to the internet, the connection only >> >seems to last a few seconds, or is extremely slow. >> >* I cannot connect to the router at all using the new PC. It comes up >> >with the username and password very quickly, accepts that, but then >> >seems to hang loading the home page. I usually give up after about 5 >> >or 10 minutes. >> >* When connected, I can ping the router and I can also ping websites, >> >even though I don't seem to be able to connect to them using IE. >> >* I have no antivirus running, and the only firewall software is >> >windows firewall >> Quote: >> >I have tried the following: >> >* Checking DHCP client service running >> >* Disable WEP >> >* Disable Windows Firewall >> >* I upgraded the wireless driver by downloading one from Asus. It now >> >recognises the adapter as an Asus 802.11g Network Adapter (driver c: >> >\windows\system32\drivers\BCMWL664.SyS, Broadcom 4.102.15.56), but >> >this doesn't seem to have made any difference >> >* I deleted the adapter and let it recreate itself. It loaded up the >> >same drivers. >> >* I've removed IPv6 >> >* I've set up the PC with a static IP address (192.168.0.51), set up >> >the router as the gateway, and my ISP's DNS servers as the DNS >> >servers. >> >* I added an “ArpRetryCount” DWORD key to the registry as recommended >> >somewhere >> >* I made some further registry changes as recommended by Microsoft KB >> >928233 >> >* I reset TCP/IP and Winsock using netsh as administrator. >> >* I tried "netsh interface tcp set global rss=disabled >> >autotuninglevel=disabled" >> Quote: >> >None of these changes seem to have made any difference, and I've run >> >out of things to try! >> Quote: >> >Thanks, >> >Oliver >> >> -- >> >> Barb Bowman >> MS-MVPhttp://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspxhttp://blogs.digitalmediaphile.com/barb/- Hide quoted text - >> >> - Show quoted text - -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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