"Krrong" <guest@xxxxxx-email.com> wrote in message
news:82f856c69a659ec73459701a6e23be8d@xxxxxx-gateway.com...
Quote:
>
> I am building a brand new system and bit the bullet and am attempting to
> install Vista Ultimate 64 with SP1 (Brand Spanking New DVD with SP1 on
> it).
>
> Everything boots up just fine, memory is okay (4 Gb), install runs fine
> and after the reboot, I get the following:
>
> File: \Windows\system32\ntoskrnl.exe
>
> Status: 0xc00000e9
>
> Info: Windows failed to load because the kernel is missing, or corrupt.
>
> (I purchased all parts and software from Newegg)
>
> When I go to the MS Support site and put in the Product Key, it tells
> me that it's in an invalid format. 5 - 5 - 5 - etc is what I have,
> however, Microsoft is wanting 5 - 3 - 5 -etc. format.
>
> I have pulled out EVERYTHING and disconnected EVERYTHING except the
> DVD, HD, and vid card, so I'm running it as barebones as I can. (Thank
> God I kept my XP system... 
)
>
> Please help before I go play Frisbee Golf with this DVD.
>
>
> --
> Krrong MS Support is asking for the Product ID, not the Product Key.
The Product ID is available in the system properties screen, and
therefore is only available after a successful install.
During installation Vista copies the installation files to the HD
and runs them from there, so it looks like your SATA drive is
functioning. By default the BIOS usually has SATA configured
as IDE. The drivers loaded after installation just ensure the HD
is performing at max DMA.
Have you tried installing Vista with only 2 GB of RAM on board.
There have been reported problems with installing Vista 64 on
some systems with more than 2 GB installed. The full 4 GB
then functions after the installation, or after SP1 is loaded.