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Old 05-06-2008   #2 (permalink)
Hal Hostetler [MVP P/I]


 
 

Re: windows security blocking connection to internet

I dare say the uninstaller told you that Norton was removed, but their
uninstallers are known to tell lies. You need to use this utility to be
absolutely sure:

http://service1.symantec.com/SUPPORT...05033108162039
Download and run the Norton Removal Tool

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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"AlexC" <AlexC@xxxxxx> wrote in message
news:2A829EFE-3027-4305-91D4-E7738AF8654B@xxxxxx
Quote:

> My Windows Mail had been working fine for several months after I got a new
> notebook with Vista. This week when I try to connect (we use Comcast), I
get
Quote:

> a Windows Security box that asks for my username and password. I know I'm
> giving the right info. The box goes away and comes back if I try again
but I
Quote:

> never get a server connection (no new mail, can't send, etc). If I click
> cancel instead, I get a failure to connect message e.g., Account:
> 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Server
> Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server Error:
> 0x800CCC90, Error Number: 0x800CCC92.
>
> I saw this problem somewhere earlier on this forum and did as suggested: I
> had Norton 360 via a free trial that was expiring. I uninstalled it (we
have
Quote:

> some other antivirus program that I can install later today -- but it may
be
Quote:

> a Norton product). For now I'm running without antivirus protection and
> still get the same security question and error messages.
>
> HELP! I can get to my mail via a web connection to the Comcast site but
> would like e-mail software that's functional. Should I just give up on
> Windows mail and go back to Outlook? I liked using Outlook Express for
> personal use better than full Outlook I use at work but if Windows Mail
isn't
Quote:

> compatible with most antivirus software, what good is it?

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