Norton programs often leave a lot of debris behind after an uninstall.
Use the Norton removal tool:
http://service1.symantec.com/Support...05033108162039
Also, since Norton corrupted that mail account, delete the account, restart
Windows Mail, then recreate the account.
Once your mail is working properly, download and install a more compatible
antivirus, such as:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html
With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.
--
Gary VanderMolen, MS-MVP (WLMail)
"AlexC" <AlexC@xxxxxx> wrote in message news:2A829EFE-3027-4305-91D4-E7738AF8654B@xxxxxx
Quote:
> My Windows Mail had been working fine for several months after I got a new
> notebook with Vista. This week when I try to connect (we use Comcast), I get
> a Windows Security box that asks for my username and password. I know I'm
> giving the right info. The box goes away and comes back if I try again but I
> never get a server connection (no new mail, can't send, etc). If I click
> cancel instead, I get a failure to connect message e.g., Account:
> 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Server
> Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server Error:
> 0x800CCC90, Error Number: 0x800CCC92.
>
> I saw this problem somewhere earlier on this forum and did as suggested: I
> had Norton 360 via a free trial that was expiring. I uninstalled it (we have
> some other antivirus program that I can install later today -- but it may be
> a Norton product). For now I'm running without antivirus protection and
> still get the same security question and error messages.
>
> HELP! I can get to my mail via a web connection to the Comcast site but
> would like e-mail software that's functional. Should I just give up on
> Windows mail and go back to Outlook? I liked using Outlook Express for
> personal use better than full Outlook I use at work but if Windows Mail isn't
> compatible with most antivirus software, what good is it?