The spooler crashing is nearly always due to bad/corrupted printer drivers.
I'd disconnect any and all connected printers, and uninstall them.
Then download the new printer drivers from the manufacturers' website(s) and
install, only reconnecting the printer(s) when the software tells you to do
so.
http://www.coribright.com/windows/Article_One.htm
Do NOT leave out Step 4.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"Paul" <Paul@xxxxxx> wrote in message
news:884252C1-7367-4161-86C9-CBEACF43032D@xxxxxx
Quote:
> Does anyone know how to fix this problem. I restart the print spooler and
> still get the error message "Windows can't open Add Printer. The local
> print
> spooler service is not running. Please restart the spooler or restart the
> machine. My printer is gone from the printers folder.
>
> "gminorsymphony" wrote:
> Quote:
>>
>> Windows can't open add printer. The local print spooler service is not
>> running. Please restart the spooler or restart the machine.
>>
>>
>> --
>> gminorsymphony
>>