On May 6, 2:54 pm, "Cari \(MS-MVP\)" <newsgro...@xxxxxx>
wrote:
| Quote: |  | |
|
> Try looking at the websites of both Epson and Xerox and see if they have
> driver packages for your version of Vista.
>
> Normally one installs the SOFTWARE first, then connects the printer. It
> sounds like your PC might be in a bit of a mess by now so...
>
> See:http://www.coribright.com/windows/Article_One.htm
>
> Don't miss out on Step 4.
> --
> Cari (MS-MVP) Printing & Imagingwww.coribright.com/windows
>
> <pdmel...@xxxxxx> wrote in message
>
> news:8d4fc464-bc01-4f46-83f1-b557ffcdf374@xxxxxx
> | Quote: | | | |
> >I suddenly can't print from my Windows Vista Ultimate (SP1) computer.
> > When I first tried to print, I got the following error: "Before you
> > can
> > print, you need to select a printer. If you need to install a
> > printer,
> > either double-click the Add Printer icon or click the Find Printer...
> > button located on the General tab of this dialog.
| | | | | > | Quote: | | | |
> > When I try to add a printer, I get through all the steps until I
> > click
> > Finish. Then I get the error "Unable to install printer. Operation
> > could
> > not be completed (error 0x000003eb).
| | | | | > | Quote: | | | |
> > I've experienced the same problem with both printers. One is a Xerox
> > laser printer, the other is an Epson ink jet. Both are local and
> > neither
> > is shared. One is parallel, the other is USB.
| | | | | > | Quote: | | | |
> > The research and troubleshooting I've done lead me to believe it's a
> > UAC
> > problem. When trying to install a printer I do not get a UAC prompt.
> > When I open a printer properties dialog box, driver printer
> > management
> > options are grayed out and I do not get a UAC prompt. I've tried from
> > both administrative and non-administrative accounts. I've disabled
> > UAC,
> > rebooted, tried again, re-enabled UAC, rebooted, and tried again
> > without
> > any luck. I've tried additional print drivers from Windows with the
> > same
> > results. The Microsoft XPS Document Writer printer object also fails
> > with the same initial problem. I've also tested my printers on
> > another
> > computer to confirm they are functioning.
| | | | | > | Quote: | | | |
> > Any suggestions?
| | | | | | |
| | |
Thanks for the response, but I can't install ANY print drivers that
shipped with windows. Even the Microsoft XPS Document Writer acts the
same as physical printers.