Try the HP Diagnostic Utility:
http://h10025.www1.hp.com/ewfrf/wc/s...s=2093&lang=en
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"RIETTA" <TEO2116@xxxxxx> wrote in message
news:FFC4210D-75C4-4D38-BECB-8B636891D94E@xxxxxx
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>I tried to install my HP Deskjet 3940, which is just plug and play, into
> Windows Vista however, although it installed I can't print anything. I
> tried
> to delete the documents and then the printer but it refuses to disappear
> to
> allow me to try and reinstall. Any help or suggestions on how to install
> and
> actually be able to print would be very appreciated. I also downloaded
> the
> converter file so that I could use an older version of Word. But no luck.
> Help!
> --
> RIETTA
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