I got my second customer yesterday ,who's profile folder and other
folders (containing the 'My documents' and 'My picture' folders) have
been whiped by Vista itself. So this is not a standalone incident ,but
recurrent.
This happens due to auto-repair (Vista Startup Repair) functions of
vista which occurs on a bad install of the updates or disk problems.
The install of the vista updates occurs by default at boot time.
The actual problem message is :
' Vista Startup Repair cannot repair this computer automatically '
Details :
problem event name: startup repair v2
problem signature 01: failover
problem signature 02: 6.0.6000.16386.6.0.6000.16386 problem signature
03: 6 problem signature 04: 655370 problem signature 05: no root cause
problem signature 06: no root cause problem signature 07: 0 problem
signature 08: 2 problem signature 09: wrp repair problem signature 10: 2
OS version: 6.0.6000.2.0.0.256.1 local ID: 1033
Example : '_http://neosmart.net/forums/showthread.php?p=7200_'
(
http://neosmart.net/forums/showthread.php?p=7200)
So be warned and take backups , also try to put your personal
docs/folders/files OUTSIDE your profile folder ,preferably on another
partition ,even better another drive , even better a NAS !
_To_get_the_customer_helped_(getting_personal_data_back):_
-DO NOT EXECUTE MANUFACTERERS REPAIR (available from vista repair
console)
-STOP WORKING ON THE DRIVE CONTAINING YOUR VISTA INSTALL (the more you
work on it ,the more things won't be recovered)
-If possible take disk image (Norton ghost 11,Acronis Trueimage,etc.)
from the problem disk before doiing the recovery and reinstall.
-Launch file recovery tools (GetDataBack NTFS,EasyRecovery,Disk
Commander,O&O Recovery,etc.) from other pc or livecd/dvd to extract
personal data
_Getting_VISTA_back_running_:_
-or choose MANUFACTERERS repair option in repair console (if no DVD
give with the pc)
-or use DVD to reinstall VISTA on the pc.
You can try repairing system files and so by trying to recover and
reinstall the files only (example use sfc /scannow ,etc : 'Some Windows
Vista functions may not work, or Windows Vista may stop responding'
(
http://support.microsoft.com/kb/929833) ) .But chances are you'll end
up installing the whole pc again and loose loads of time.
So final conclusion :
'_http://www.youtube.com/watch?v=jOh6Nh8w6f8_'
(
http://www.youtube.com/watch?v=jOh6Nh8w6f8)
'_http://www.youtube.com/watch?v=uDiaQrZviyc_'
(
http://www.youtube.com/watch?v=uDiaQrZviyc)
'_http://www.youtube.com/watch?v=eOJwkTcktlo_'
(
http://www.youtube.com/watch?v=eOJwkTcktlo)
'_http://www.youtube.com/watch?v=p6qIETRCxbw_'
(
http://www.youtube.com/watch?v=p6qIETRCxbw)
Hope this'll help for you ...