Vista Forums - View Single Post - unknown error-cannot send email or delete an outbox email

**Brink** · 05-09-2008

Quote: Originally Posted by kala

My email was working fine. I came in to work the next day and now my outlook
is not working. I cannot send emails although i can receive them. I have a
message stuck in my outbox that wont send and wont delete. Please advise.

Hello Kala,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.

Windows Mail problems

Shawn

05-09-2008	#3 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,030 posts	Re: unknown error-cannot send email or delete an outbox email Quote: Originally Posted by kala My email was working fine. I came in to work the next day and now my outlook is not working. I cannot send emails although i can receive them. I have a message stuck in my outbox that wont send and wont delete. Please advise. Hello Kala, This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders. Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder. Windows Mail problems Shawn
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