On 12 May, 14:36, nic...@xxxxxx-tek.co.uk wrote:
| Quote: |  | |
|
> Hi,
>
> I have a client who has had 3 new Vista Business desktops installed
> last week.
>
> They have been printing to their Windows 2003 SBS server-based network
> printer since then fine.
>
> Today they cannot and the get
>
> Test Page failed to print. Would you like to view the print
> troubleshooter for assistance? Operation could not be completed (error
> 0x0000000d)
>
> The printer is an Oki C5600 and is shared on the server as \
> \server01\okic5600
>
> I have updated the driver on the server to the latest one from the Oki
> website and also gone through the recommendations of several posts on
> other sites of creating a local printer on the computer and then
> creating a new local port with the share name and this does not work.
>
> I have also stopped and restarted the printer spooler service on the
> server and local computer.
>
> I don't understand how it can be working fine for 5 days and then not.
>
> Please can someone help?
>
> Thanks and Best Regards
> Nicola
| |
| | |
Just to add on my user is unable to print from any network printer.
She has just managed to successfully add another network printer but
gets the same error when printing to this new printer as well.