the error is
E:\>winerror 0x0000000d
13 ERROR_INVALID_DATA <--> No NTSTATUS matched
What print processor is the queue using (printer properties, advanced)
--
Alan Morris
Windows Printing Team
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"Nicola" <nicola@xxxxxx-tek.co.uk> wrote in message
news:9ab416b8-96cf-4982-96c2-3de6f0652c9c@xxxxxx
| Quote: |  | |
|
> On 12 May, 14:36, nic...@xxxxxx-tek.co.uk wrote: | Quote: | | | |
>> Hi,
>>
>> I have a client who has had 3 new Vista Business desktops installed
>> last week.
>>
>> They have been printing to their Windows 2003 SBS server-based network
>> printer since then fine.
>>
>> Today they cannot and the get
>>
>> Test Page failed to print. Would you like to view the print
>> troubleshooter for assistance? Operation could not be completed (error
>> 0x0000000d)
>>
>> The printer is an Oki C5600 and is shared on the server as \
>> \server01\okic5600
>>
>> I have updated the driver on the server to the latest one from the Oki
>> website and also gone through the recommendations of several posts on
>> other sites of creating a local printer on the computer and then
>> creating a new local port with the share name and this does not work.
>>
>> I have also stopped and restarted the printer spooler service on the
>> server and local computer.
>>
>> I don't understand how it can be working fine for 5 days and then not.
>>
>> Please can someone help?
>>
>> Thanks and Best Regards
>> Nicola
| | | | | >
> Just to add on my user is unable to print from any network printer.
> She has just managed to successfully add another network printer but
> gets the same error when printing to this new printer as well. | |
| | |