Removal of the account in WLM not only removes from within WLM but also deletes the files on the hard drive.
For future backup...use WLM's File/Export/Messages/Windows Live Mail or a third party utility(e.g. GenieBackup - note the WLM
plugin is required)
For the former see
How to Backup Windows Live Mail Accounts, Contacts and Messages
http://liveunplugged.spaces.live.com...90CA!174.entry
--
...winston
ms-mvp mail
"Simply a tech" <sdubbs@xxxxxx> wrote in message news:6A85F135-2E8D-491B-AD62-4E4E1A9DE683@xxxxxx
| Quote: |  | |
|
> Have Recuva, hadn't heard of undelete plus before.
>
> Will have to try this software wth her tomorrow.
>
> Thanks for your assistance.
>
> --
> Today is the tomorrow you worried about yesterday.
>
>
> "Urbane.Tiger" wrote:
> | Quote: |  | | |
>> Have you got recuva and/or undelete plus in your tool bag
>>
>> "Simply a tech" <sdubbs@xxxxxx> wrote in message
>> news:9CE27915-6359-4719-BB0B-DFAFB98258F3@xxxxxx | Quote: |  | | |
>> > No they do not. This is a novice user that I have "inherited" to fully
>> > assist after the fact.
>> >
>> > --
>> > Today is the tomorrow you worried about yesterday.
>> >
>> >
>> > "Urbane.Tiger" wrote:
>> >
>> >> Does your client have a backup regime in place, if so then you should be
>> >> able to recover from there
>> >>
>> >> Watching for your reply
>> >>
>> >> "Simply a tech" <sdubbs@xxxxxx> wrote in message
>> >> news:08DF9C5F-4B71-4175-B24A-93A8432039BD@xxxxxx
>> >> > I am working with one of our customers that was experiencing problems
>> >> > sending
>> >> > mail. One of the troubleshooting steps the ISP tech performed was to
>> >> > remove
>> >> > and readd the POP account thinking windows live would act like Outlook
>> >> > Express where the previously downloaded mail would not be removed.
>> >> >
>> >> > In deleting the POP account, this deleted all the messages the customer
>> >> > had
>> >> > previously downloaded. Is there a way to recover these deleted
>> >> > messages
>> >> > or
>> >> > are they gone for good?
>> >> >
>> >> > Thanks in advance for any help or suggestions.
>> >> >
>> >> > --
>> >> > Today is the tomorrow you worried about yesterday.
>> >>
>> >>
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