Thanks for the quick reply!, Sorry about my slow reply
Well i imaged their drive to another HDD, reloaded windows onto their original HDD and now am just trying to transfer all the data back accross. I can uaually take permissions of all the files but there has been a 3rd party program that has locked these particular ones. My mate, who owns the computer told me what program it was, some dodgy program that creates a vault like folder, he even gave me a combination of passwords, but there isnt anywhere within this program that will let me change the saved folder destination (Vault) to anywhere else, so i'm thinking its the wrong program all together. My data recovery software was my second thought, I was pretty sure that would do the trick, but even then, when it built the folder tree, the encrypted folder didn't even show, I'll have to try some other data recovery programs though. It's a tough one! Windows see's the folders and files, but you cannot preview the images, and you cannot transfer to another part on the drive.
I think I better shave my dog for his hair cause I've just about pulled all of mine out over this!