splwow64 is a software layer that translates 32bit application print
commands so the 64bit spooler will understand what to do.
I could never get the IJ network software to install on x64.
Are you running SP1?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"GKB" <guest@xxxxxx-email.com> wrote in message
news:4f738b506d50b3771b8a295f125c2601@xxxxxx-gateway.com...
| Quote: |  | |
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>
> Hi,
> I'm using a Canon MP800R multifunction printer/scanner. The problem is,
> I can't install it on my network. Canon were not very helpful and said
> it was a "Vista specific issue", not "Canon specific".
> Canon use a weird install procedure starting with a USB connection and
> then migrating to wireless or wired. The printer WILL work via USB but
> when I try to configure for a network using the Canon IJ Network Tool
> version 2.2.1, I can't complete the printer configuration. Either manual
> or automatic search for ip address causes the appcrash.
>
> I'm using the latest drivers 1.10 64 bit, Canon IJ network tool version
> 2.2.1; MP navigator 2.12 which are supposed to be for Vista 64.
>
> I guess the setup software (IJ network tool) is 32bit, so the crash
> involves splwow64.exe?
>
> What's the solution?
> 1) Let it go and be grateful the machine works at all
> 2) Hope that Vista will make a hotfix eventually
> 3) Hope that Canon will do the decent thing and invest some money to
> make a proper 64bit IJ network tool
>
> Any thoughts? It seems crazy to have a network printer unworkable
> except for USB, but at least it will print/scan!
>
>
> --
> GKB | |
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