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Old 05-16-2008   #5 (permalink)
Richard Turnock


 
 

Re: USB Device Not Recognized under Vista

Did anyone ever solve this? I can't use USB devices reliably since SP1. I
have bought a couple of new hubs and they just get reported an unrecognized.
My printers don't wrork and ReadyBoost just disappears after a few hours.

"Jacob Preston" wrote:
Quote:

> On 2008-05-14 16:43:53 +0100, ncoathup <news@xxxxxx> said:
>
Quote:

> > On 14 May, 14:41, Jacob Preston <ebl...@xxxxxx> wrote:
Quote:

> >> On 2008-05-14 08:50:42 +0100, ncoathup <n...@xxxxxx> s
> > aid:
Quote:

> >>
> >>> I have been using aTrust7PortUSB Hub with Vista SP1, using the
> >>> built in Vista driver, without issue.
> >>
> >>> However, Vista has suddenly started to report this has 'USB Device Not
> >>> Recognized'. The hub works with XP and other USB devices work fine
> >>> when plugged into the sameport.
> >>
> >>> I have tried deleting the infcache.1 file as suggested in other
> >>> threads but no joy.
> >>
> >>> Can anyone suggest a remedy?
> >>
> >>> Thanks
> >>
> >>> Neil
> >>
> >> hmmm, well try and uninstall the device in device manager then
> >> disconnect it and reconnect it and re-install the device this should
> >> fix the problem. if it is still the same go onto tehtrustwebsite and
> >> look for the drivers compatable with vista SP1 as vista SP1 doesn't
> >> like some driversbecause microsoft want the people who write the
> >> drivers to write them better and more secure or something.
> >>
> >> hope this helps a little..
> >
> > Tried uninstalling and reinstalling through device manager - still
> > gives the same 'USB Device Not Recognized' message.
> >
> > Trust support say that the device should work with the built in Vista
> > drivers. There are no drivers for download on the Trust site.
>
> ok then maybe you should return the device to the place you brought it
> from and ask for a replacement (if it's still under the 12 month
> guarentee), if it's not under the guarentee then you may have to buy a
> new one.
>
> Just one last question, does it still work in xp (or another os) now?
>
>
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