Ron Martell wrote:
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> Iain <iain@xxxxxx> wrote:
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>> I'm having an ongoing problem since:
>> 1) SP1 upgrade
>> 2) Graphics Driver Upgrade
>>
>> SP1 installation via Windows Update appeared to install flawlessly a
>> couple of weeks ago and didn't notice any problems afterward.
>>
>> However, a couple of days later I installed the latest Video graphics
>> driver that was downloaded direct from Intel's download site. I noticed
>> problems almost immediately after and have continued to have problems
>> since then. No problems before this.
>>
>> System gets BSOD intermittently. I've contacted Intel support but they
>> insist there is no problem with their driver. Reinstalling previous
>> driver does not resolve problem.
>>
>> Therefore my question is, what's the best tool to analyse system
>> minidumps? I have four of them and need to get this problem resolved soon.
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> Does your computer have an actual video card made by Intel? Or a
> motherboard made by Intel with video built into the motherboard? If
> so then the Intel website was the correct place to get your video
> drivers. However if your computer has a motherboard made by someone
> other than Intel with video integrated into the motherboard using an
> Intel video chip (such as the Intel i815) then you need to get the
> video driver from the motherboard manufacturer and not from Intel.
>
> Good luck
>
> Ron Martell Duncan B.C. Canada | |
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This is a laptop with Intel mobile chipsets. I've upgraded several
times, using drivers downloaded direct from Intel website, without error.
Problem with OEM website, is their latest video drivers available for
download are over a year old.