Hi Shawn
Thanks for that, we managed to get into the laptop using safe mode and system restore.
Should we turn off system restore and then turn it back on again, so that there is no possibility that we will restore back to the corrupted time. Or is it better leaving well alone and creating another admin account, so if this one goes bad again we can use the other to get into the system. I'm a bit reluctant to turn off Account User Control all together.
Jeany
