The link that Brink posted -
The User Profile Service failed the logon. User profile cannot be loaded.
- also says you should set the RefCount and State back to 0. I notice
my RefCount is set to 3. Any idea what 3 means? Should I set it back
to 0?
On Apr 24, 4:11 pm, Marek <Ma...@xxxxxx> wrote:
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> Glad to be of help 
>
> "Trish" wrote: Quote:
> > Not only did this post bring my computer up and running again, but it gave me
> > back all my research that I have saved for my thesis. Looks like I will be
> > making a copy now. This post was VERY helpful. Thank you so much!!!
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> > "Marek" wrote:
> Quote:
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> > > I've just had this problem on my computer, and I just fixed it.
> > > It seems to be caused by a horrendous bug in Vista that renames your User
> > > Account Profile as a backup, and then creates a new user account with the
> > > same name but with nothing in it.
> > > I googled it and followed several bits of advice but none of them worked,
> > > but I managed to fix it with a combination of ideas.
> > > This is how I did it:
> Quote:
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> > > 1. Boot up in Safe Mode. To do this, hit the F8 key while the computer is
> > > booting, and then scroll down to the "Safe Mode" option and press enter. On
> > > my computer the user account icon appeared, but bigger than normal, and I
> > > clicked it and it loaded my desktop in safe mode. It came up with an error
> > > bubble saying that my user account hadn't loaded properly, but i just ignored
> > > this.
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> > > 2. Click the Start Button and in the white "Start Search" space at the
> > > bottom type "regedit" (without the quotation marks). This will open the
> > > registry editor.
> Quote:
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> > > 3. In the left-hand pane, navigate by clicking the little triangles next to
> > > the following folders:
> > > HKEY_LOCAL_MACHINE
> > > SOFTWARE
> > > Microsoft
> > > Windows NT
> > > CurrentVersion
> > > ProfileList
> Quote:
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> > > You should now have a list of folders all starting with S-1-5- and then a
> > > number.
> > > (You might need to drag the divider between the 2 panes of the window across
> > > so you can read the whole folder name)
> > > Look at the end of each name and you should see one with .bak at the end of
> > > it, and there will be another one above it with exactly the same name but
> > > without .bak at the end.
> > > The one that's got .bak at the end is your old User Profile that Vista has
> > > now made into a backup, and the one without .bak after it is the new empty
> > > User Profile that Vista has created.
> > > Just to check that this is the case, have a look in the right-hand pane for
> > > each of the 2 folders and look at what's written after "ProfileImagePath".
> > > For the folder with .bak at the end it should say C:\Users\ and then your
> > > usual User Account name, and for the one that doesn't have .bak at the end it
> > > should say C:\Users\TEMP.
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> > > What you need to do now is to rename the folders in the left-hand pane so
> > > that the one with .bak at the end changes back to being the one containing
> > > your proper User Profile and the new one without .bak at the end becomes the
> > > backup. Do do this follow the next step:
> Quote:
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> > > 4. Right click on the folder with .bak at the end and then click "rename",
> > > and just change the ".bak" part to ".bk" - i.e. just remove the "a" from the
> > > middle - (this is just to allow you to change the other one to have .bak at
> > > the end). Press enter or click on some blank part of the screen for the
> > > change to take effect.
> > > Then, right click the one that doesn't have .bak at the end and click
> > > "rename". Remove the .bak from the end and press enter or click anywhere on
> > > some blank part of the screen to accept the change.
> > > Then, right click on the one that now has .bk at the end, choose "rename"
> > > and add the "a" back into the middle, so it now has .bak at the end. Press
> > > enter or click on blank park of screen to accept the change.
> > > Close the regedit window.
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> > > 5. Click the Start Button and then "Restart". It should work now. Fingers
> > > crossed. > Quote:
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> > > "george1dful" wrote:
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> > > > Can someone PLEASE help me... My computer hasn't loaded for 3 days now.
> > > > It just comes up with:
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> > > > User Profile Service servicefailedthelogon.
> Quote:
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> > > > User Profile could not load.
> Quote:
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> > > > What do I do? I cant get on the computer at all, because i only have
> > > > one user profile on my computer. I'm in school, and I don't really know
> > > > much about computers. What could have caused it? And how do I fix it?
> > > > Please help, I really need to get to some of the files on my
> > > > computer... Please!
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