Do these instructions help?
http://www.charter.com/customers/sup...articleid=1781
Also, I tried a tracert on smtp.charter.net and it at least found a machine
with that name.
"newvistauser" <newvistauser@xxxxxx> wrote in message
news:1441BD82-D8B9-43BE-894B-1D11849211F3@xxxxxx
Quote:
>I do right click the error and copy - I just cannot paste it here. Let me
> print it out and write it:
> "The host "smtp.charter.net" could not be found. Please verify that you
> have entered the server name correctly. Subject "Re: No e mail
> service...",
> Account: "pop.charter.net", Server: "smtp.charter.net", protocol: SMTP,
> Port
> 25, Secure (SSL): No, Socket Error: 1101, Error Number: 0x800CCC0D
>
> "robertmiles@xxxxxx" wrote:
> Quote:
>>
>> "Christine" <Christine@xxxxxx> wrote in message
>> news:146AE5CE-9F5C-454A-8F3B-505A15CDC307@xxxxxx Quote:
>> >I am unable to post the Error message here. Socket No, 11001 it's the
>> >same
>> > 0x800CC ..that we've been hearing about. No answers have made sense so
>> > far.
>> > My mail is a mess - old mesages are being re-sent, I occasionally get a
>> > message and occasionally can send one. Sporadic at best. My ISP does
>> > not
>> > provide support outside their own web page mail service (ugh). Where
>> > is
>> > the
>> > VISTA SUPPORT TEAM? This problem only began on May 29, 2008. I NEED
>> > assistance!!
>>
>> You've left out the parts of the error message that would enable me to
>> decide if
>> I recognize the problem, and can offer any help. Can you right click on
>> the
>> error
>> message and copy all of it to your next message?
>>
>> Also, what email provider are you trying to use, if the error message
>> doesn't
>> make that clear? Many people choose their ISP as their email provider
>> also,
>> since most internet accounts include one or more email accounts.
>>
>> Many problems in Windows Mail are caused by interference from an
>> antivirus
>> program, so what if any virus programs do you have, and have you ever had
>> a Norton or McAfee antivirus program on that computer?
>>
>> I haven't seen any sign of a VISTA SUPPORT TEAM, or anyone else from
>> Microsoft, doing anything in this newsgroup during the last few months.
>> You
>> need to phrase your questions so that Vista users who don't work for
>> Microsoft can understand them, because that's the only kind of people who
>> provide answers here.
>>
>> http://users.tpg.com.au/bzyhjr/liszt.html
>>
>>
>>