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Old 06-03-2008   #4 (permalink)
Tony Zamboni
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Re: Hp Officejet 6310 (Vista)

I had the same problem and I solved it by logging in as the administrator,
uninstalling the printer and inserting the Vista CD that came with the
printer and did a new install.
Tony Zamboni

"qumara" <qumara@xxxxxx> wrote in message
news:054D3E0C-A6F8-4343-A8B3-4DD959279F34@xxxxxx
Quote:

> Hello everyone
>
> I did something really stupid and I need help...I did a system restore and
> now my computer is messed up, mainly my printer. I cannot download any
> drivers, can't get my computer to recongize my printer. I get 2 error
> messages saying:
> 1: HP Installer Driver ul not found
> 2: Acess to the registry key;
> HKEY_LOCAL_MACHINE\Software\Hewlett-Packard\eDiegs is denied.
>
> Can anyone help....I tried calling HP 1wk/2-3hr/day...and still nothing.
>
> i have a Compaq Pressaro SR2050NX - Windows Vista - 64Bit : Hope this info
> helps...thanks in advance!!!
>
> --
> Tiff