allanrw

Ok, here's what you do...

The recovery manager is part of the HP partition on your hard drive. It also can be found via a link in the 'HP help and support' file that should be sitting on your desktop. If you go into the help file then you need only to click 'backup and recovery' then click 'using HP Backup and Recovery Manager, then under 'Using Recovery Manager' click item 2, being the launch for your backup and recovery.

That will open the program. Click 'Advanced Options', click 'Hardware Driver reinstallation' then next again twice, so that you will be presented with a scroll list of drivers.

Choose Realtek RTL8101 etc, then next and it will automatically install your driver so that Webcam can be started.

The other way to find this program is to go to 'Start', select 'other programs', select Recovery Manager and once again follows the steps I have given you.

After selecting 'finish' your computer will reboot and Bingo, you have your Webcam back again.

Why HP has never posted this as the process I will never know.


Robert