What error does the blue screen show?
"Iain" wrote:
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> Ron Martell wrote: | Quote: | | | |
> > Iain <iain@xxxxxx> wrote:
> > | Quote: | | | |
> >> I'm having an ongoing problem since:
> >> 1) SP1 upgrade
> >> 2) Graphics Driver Upgrade
> >>
> >> SP1 installation via Windows Update appeared to install flawlessly a
> >> couple of weeks ago and didn't notice any problems afterward.
> >>
> >> However, a couple of days later I installed the latest Video graphics
> >> driver that was downloaded direct from Intel's download site. I noticed
> >> problems almost immediately after and have continued to have problems
> >> since then. No problems before this.
> >>
> >> System gets BSOD intermittently. I've contacted Intel support but they
> >> insist there is no problem with their driver. Reinstalling previous
> >> driver does not resolve problem.
> >>
> >> Therefore my question is, what's the best tool to analyse system
> >> minidumps? I have four of them and need to get this problem resolved soon.
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> > Does your computer have an actual video card made by Intel? Or a
> > motherboard made by Intel with video built into the motherboard? If
> > so then the Intel website was the correct place to get your video
> > drivers. However if your computer has a motherboard made by someone
> > other than Intel with video integrated into the motherboard using an
> > Intel video chip (such as the Intel i815) then you need to get the
> > video driver from the motherboard manufacturer and not from Intel.
> >
> > Good luck
> >
> > Ron Martell Duncan B.C. Canada | | | | | >
> This is a laptop with Intel mobile chipsets. I've upgraded several
> times, using drivers downloaded direct from Intel website, without error.
>
> Problem with OEM website, is their latest video drivers available for
> download are over a year old.
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