Adam wrote:
Quote:
> Hi All,
>
> On Vista Home Premium, I've set Chkdsk to run but each time it hangs
> about three quarters of the way through step 5, at the same cluster
> each time. I've run the harddisk tests (SMART, surface scan etc) from
> the computer recovery console and it passes every test OK.
>
> If this a physical problem with the drive or a file system one? If
> it's the latter why can't Chkdsk fix it? It's a new computer should I
> go through the hassle of returning it to the manufacturer?
>
> Thanks a lot,
> Adam
>
> P.S. History: it's a brand new Lenovo laptop. When I first switched it
> on, it gave me that "Vista didn't shut down properly last time"
> screen, but apart from that everything seemed OK until I got most of
> the way through all the security updates, cleaning up all the bundled
> software etc and Windows Update blankly refused to install SP1. I
> tried a system restore and that told me there was a disk error and to
> run Chkdsk. Chkdsk refused to run (something about the drive being
> locked) and in the end I did a factory reset. This is OK in that now
> all the updates have installed and there are no more errors, but I
> wanted to double check the disk, so invoked Chkdsk and... see above.
"Brand new Lenovo laptop" + problems right out of the box = call Lenovo tech
support immediately for repair/replacement.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!