On 7 Jun, 13:05, Malke <ma...@xxxxxx> wrote:
Quote:
> Adam wrote:> Quote:
> > On Vista Home Premium, I've set Chkdsk to run but each time it hangs
> > about three quarters of the way through step 5, at the same cluster
> > each time. I've run the harddisk tests (SMART, surface scan etc) from
> > the computer recovery console and it passes every test OK.
> Quote:
> > If this a physical problem with the drive or a file system one? If
> > it's the latter why can't Chkdsk fix it? It's a new computer should I
> > go through the hassle of returning it to the manufacturer?
> Quote:
> > Thanks a lot,
> > Adam
> Quote:
> > P.S. History: it's a brand new Lenovo laptop. When I first switched it
> > on, it gave me that "Vista didn't shut down properly last time"
> > screen, but apart from that everything seemed OK until I got most of
> > the way through all the security updates, cleaning up all the bundled
> > software etc and Windows Update blankly refused to install SP1. I
> > tried a system restore and that told me there was a disk error and to
> > run Chkdsk. Chkdsk refused to run (something about the drive being
> > locked) and in the end I did a factory reset. This is OK in that now
> > all the updates have installed and there are no more errors, but I
> > wanted to double check the disk, so invoked Chkdsk and... see above.
>
> "Brand new Lenovo laptop" + problems right out of the box = call Lenovo tech
> support immediately for repair/replacement. Yes. The trouble is... I've already done that. This laptop is a new
(different model) replacement for another broken (different problem)
Lenovo
It was a real hassle trying to convince them there was anything wrong
with that one - and the symptoms were *way* more serious (it wouldn't
turn on!). I don't have much faith in tech support either finding any
problem or solving it
Thanks,
Adam