"Steve Johnson" <SteveJohnson@xxxxxx> wrote in message
news:85AB382A-3BFD-4C49-BD31-82034F49B815@xxxxxx
Quote:
> There could be a thousand differences between my installation and anyone
> else's. But in regards to your question, I was up to date on Outlook 2007
> updates, and no update was installed at the time this problem occurred (it
> occurred on first use of Outlook after Vista SP1 was installed).
>
> In regards to Exchange, we use a commercial exchange provider, and I
> _immediately_ began a dialog with their techs, since the symptom was that
> the
> server could not be contacted. They found nothing.
>
> Ordinarily, I would have left everything in place, and opened a tech
> support
> ticket, but this was too painful, and the problem was interfering with my
> work. So I document the issue here, and if a few more people see the same
> symptoms, then perhaps Microsoft engineers will take note. One can hope...
If you wish Microsoft engineering to be aware of your problem then report it
to Microsoft and raise a support call on it.
Only that way will it formally be triaged and eventually work its way
through the support layers for engineer resolution (if the other layers
cannot diagnose your problem),
These newsgroups are peer to peer support and formal Microsoft support is
proved by the assisted support options at
http://support.microsoft.com/
--
Mike Brannigan