In the Problem Reports and Solutions Center control panel, what are the
fault details for that crash?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.
--
Speaking for myself only.
See
http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Julie72" <Julie72@xxxxxx> wrote in message
news:B70843DD-C4DA-44D7-9ABD-7210D0F93673@xxxxxx
Quote:
> How
>
> For some reason my Windows DVD Maker has ceased to work when it used to
> work
> perfectly.
>
> I am able to add files to burn but when I hit next and go to where I can
> change the settings before burning it says that "windows dvd player has
> stopped working and windows is checking to see if there is a solution to
> the
> problem" I then get a message box stating "a problem caused the program to
> stop working correctly. Windows will close the program and notify you if a
> solution is available."
>
> This program used to work just fine but stopped working and I do not get a
> notification of what the problem is or a code or something from Windows.
> I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
> tried
> changing the speed and placing the video on my desktop instead of pulling
> from folders but that makes no difference. I've changed file extensions,
> downloaded other programs to convert files to different types thinking
> that's
> what was wrong. Nothing has worked. I can view just fine using Windows
> Media Player so I'm not sure why I can no longer burn using this program.
>
> I have also started to burn a DVD and have the job cancel after just a few
> minutes (when it normally took about 2 hours) but says 99% done and that
> there's a problem burning to the DVD. I haven't had that error up in a
> while
> since I can't get past the initial screen to change the layout, etc.
>
> Any help you can give me appreciated. I'm not sure what other information
> I
> need to provide but will be most happy to provide whatever information
> necessary.
>
> Thank you in advance for ANY help you can give.
>
> Julie