In the case of Norton, McAfee, or Trend Micro antivirus software,
disabling is often insufficient, and those programs must be uninstalled
if you want a trouble-free Windows Mail.
Another option is upgrading to Windows Live Mail, which is less prone
to suffering corruption from aggressive antivirus products. In any case,
email scanning must be disabled.
--
Gary VanderMolen, MS-MVP
"Pericles" <pericles@xxxxxx> wrote in message news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@xxxxxx
Quote:
>I have a similar problem. At first, I found that folders would 'disappear'
> in front of my eyes. Looking around, I found that the missing folders had
> tucked themselves inside others. I spent ages dragging them back where they
> belonged but when I checked the contents, by the time I was half-way down the
> folder list all the messages in the later folders had disappeared, together
> with the column headings. If I then close the mail program and restart it,
> all the folders except the 'Inbox' have disappeared completely.
>
> Restarting in 'Safe Mode', I could find all the folders and messages without
> difficulty, although some were not where they should be. After dragging them
> back to their right places again and restarting normally I found that the
> folders were in their right places, but on checking contents I found that the
> later folders had become corrupted again, as above. If I try checking the
> folders from the bottom of the list and working up, the same thing happens in
> reverse and even the folders that were ok when I started the check become
> corrupted.
>
> I have also had similar problems with folders moving around in my
> 'Documents' folder, so the problem appears not to be confined to Windows Mail!
>
> I have also tried turning off 'click-lock', disabling the e-mail scanners in
> my AV software and disabling the AV software completely and re-booting.
> Nothing makes any difference. A diagnostic check on the memory also found
> no problems.
>
> I have also had three or four 'blue screens' in the last two weeks or so,
> which may or may not be connected, but, so far have had no response from
> Microsoft.
>
> My Windows Updates are up-to-date as of yesterday, including SP1.
>
> Help, please!
> --
> Pericles
>
>
> "Gary VanderMolen" wrote:
> Quote:
>> That link does not work.
>> If you want to link images, use something like http://imageshack.us/
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "jannerhank" <jannerhank@xxxxxx> wrote in message news:B1F32A03-B712-4006-8F71-363F2642E442@xxxxxx Quote:
>> > Yes, but where was the Local Folders? I understand what you mean but there
>> > are no folders at all in Windows Mail, please look at the following
>> >
>> > http://vista64.net/forums/attachment...achmentid=4465 attachment.
>> > --
>> > jannerhank
>> >
>> >
>> > "sherbert" wrote:
>> >
>> >> Yes, this happened to me once and what I did was click on 'local folders' and
>> >> drag all the folders back to where they belong. Don't know why it happened in
>> >> the first place and it has never happened since...good luck.
>> >>
>> >> "jannerhank" wrote:
>> >>
>> >> >
>> >> > After a reboot I have lost all the folders in Windows Mail. I just have
>> >> > the received mail shown. So no Inbox, Outbox, Sent; Deleted, Junk etc.
>> >> > Never had this happen before or know of anyone who has?
>> >> >
>> >> > See attached file.
>> >> > Jannerhank
>> >> >
>> >> >
>> >> > +-------------------------------------------------------------------+
>> >> > |Filename: Windows Mail.jpg |
>> >> > |Download: http://vista64.net/forums/attachment...chmentid=4465|
>> >> > +-------------------------------------------------------------------+
>> >> >
>> >> > --
>> >> > jannerhank
>> >> > >>