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06-13-2008

Thanks for that.

I have been using Kaspersky AV for about eight years with no problems. How
does that work with Vista and what about the problems with my other
disappearing folders, please?
--
Pericles

"Gary VanderMolen" wrote:

Quote:

> In the case of Norton, McAfee, or Trend Micro antivirus software,
> disabling is often insufficient, and those programs must be uninstalled
> if you want a trouble-free Windows Mail.
>
> Another option is upgrading to Windows Live Mail, which is less prone
> to suffering corruption from aggressive antivirus products. In any case,
> email scanning must be disabled.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Pericles" <pericles@xxxxxx> wrote in message news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@xxxxxx

Quote:

> >I have a similar problem. At first, I found that folders would 'disappear'
> > in front of my eyes. Looking around, I found that the missing folders had
> > tucked themselves inside others. I spent ages dragging them back where they
> > belonged but when I checked the contents, by the time I was half-way down the
> > folder list all the messages in the later folders had disappeared, together
> > with the column headings. If I then close the mail program and restart it,
> > all the folders except the 'Inbox' have disappeared completely.
> >
> > Restarting in 'Safe Mode', I could find all the folders and messages without
> > difficulty, although some were not where they should be. After dragging them
> > back to their right places again and restarting normally I found that the
> > folders were in their right places, but on checking contents I found that the
> > later folders had become corrupted again, as above. If I try checking the
> > folders from the bottom of the list and working up, the same thing happens in
> > reverse and even the folders that were ok when I started the check become
> > corrupted.
> >
> > I have also had similar problems with folders moving around in my
> > 'Documents' folder, so the problem appears not to be confined to Windows Mail!
> >
> > I have also tried turning off 'click-lock', disabling the e-mail scanners in
> > my AV software and disabling the AV software completely and re-booting.
> > Nothing makes any difference. A diagnostic check on the memory also found
> > no problems.
> >
> > I have also had three or four 'blue screens' in the last two weeks or so,
> > which may or may not be connected, but, so far have had no response from
> > Microsoft.
> >
> > My Windows Updates are up-to-date as of yesterday, including SP1.
> >
> > Help, please!
> > --
> > Pericles
> >
> >
> > "Gary VanderMolen" wrote:
> >

Quote:

> >> That link does not work.
> >> If you want to link images, use something like http://imageshack.us/
> >>
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> "jannerhank" <jannerhank@xxxxxx> wrote in message news:B1F32A03-B712-4006-8F71-363F2642E442@xxxxxx
> >> > Yes, but where was the Local Folders? I understand what you mean but there
> >> > are no folders at all in Windows Mail, please look at the following
> >> >
> >> > http://vista64.net/forums/attachment...achmentid=4465 attachment.
> >> > --
> >> > jannerhank
> >> >
> >> >
> >> > "sherbert" wrote:
> >> >
> >> >> Yes, this happened to me once and what I did was click on 'local folders' and
> >> >> drag all the folders back to where they belong. Don't know why it happened in
> >> >> the first place and it has never happened since...good luck.
> >> >>
> >> >> "jannerhank" wrote:
> >> >>
> >> >> >
> >> >> > After a reboot I have lost all the folders in Windows Mail. I just have
> >> >> > the received mail shown. So no Inbox, Outbox, Sent; Deleted, Junk etc.
> >> >> > Never had this happen before or know of anyone who has?
> >> >> >
> >> >> > See attached file.
> >> >> > Jannerhank
> >> >> >
> >> >> >
> >> >> > +-------------------------------------------------------------------+
> >> >> > |Filename: Windows Mail.jpg |
> >> >> > |Download: http://vista64.net/forums/attachment...chmentid=4465|
> >> >> > +-------------------------------------------------------------------+
> >> >> >
> >> >> > --
> >> >> > jannerhank
> >> >> >
> >>

>
>

06-13-2008	#10 (permalink)
Pericles n/a posts	Re: Lost all folders Thanks for that. I have been using Kaspersky AV for about eight years with no problems. How does that work with Vista and what about the problems with my other disappearing folders, please? -- Pericles "Gary VanderMolen" wrote: Quote: > In the case of Norton, McAfee, or Trend Micro antivirus software, > disabling is often insufficient, and those programs must be uninstalled > if you want a trouble-free Windows Mail. > > Another option is upgrading to Windows Live Mail, which is less prone > to suffering corruption from aggressive antivirus products. In any case, > email scanning must be disabled. > > -- > Gary VanderMolen, MS-MVP > > > "Pericles" <pericles@xxxxxx> wrote in message news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@xxxxxx Quote: > >I have a similar problem. At first, I found that folders would 'disappear' > > in front of my eyes. Looking around, I found that the missing folders had > > tucked themselves inside others. I spent ages dragging them back where they > > belonged but when I checked the contents, by the time I was half-way down the > > folder list all the messages in the later folders had disappeared, together > > with the column headings. If I then close the mail program and restart it, > > all the folders except the 'Inbox' have disappeared completely. > > > > Restarting in 'Safe Mode', I could find all the folders and messages without > > difficulty, although some were not where they should be. After dragging them > > back to their right places again and restarting normally I found that the > > folders were in their right places, but on checking contents I found that the > > later folders had become corrupted again, as above. If I try checking the > > folders from the bottom of the list and working up, the same thing happens in > > reverse and even the folders that were ok when I started the check become > > corrupted. > > > > I have also had similar problems with folders moving around in my > > 'Documents' folder, so the problem appears not to be confined to Windows Mail! > > > > I have also tried turning off 'click-lock', disabling the e-mail scanners in > > my AV software and disabling the AV software completely and re-booting. > > Nothing makes any difference. A diagnostic check on the memory also found > > no problems. > > > > I have also had three or four 'blue screens' in the last two weeks or so, > > which may or may not be connected, but, so far have had no response from > > Microsoft. > > > > My Windows Updates are up-to-date as of yesterday, including SP1. > > > > Help, please! > > -- > > Pericles > > > > > > "Gary VanderMolen" wrote: > > Quote: > >> That link does not work. > >> If you want to link images, use something like http://imageshack.us/ > >> > >> -- > >> Gary VanderMolen, MS-MVP > >> > >> > >> "jannerhank" <jannerhank@xxxxxx> wrote in message news:B1F32A03-B712-4006-8F71-363F2642E442@xxxxxx > >> > Yes, but where was the Local Folders? I understand what you mean but there > >> > are no folders at all in Windows Mail, please look at the following > >> > > >> > http://vista64.net/forums/attachment...achmentid=4465 attachment. > >> > -- > >> > jannerhank > >> > > >> > > >> > "sherbert" wrote: > >> > > >> >> Yes, this happened to me once and what I did was click on 'local folders' and > >> >> drag all the folders back to where they belong. Don't know why it happened in > >> >> the first place and it has never happened since...good luck. > >> >> > >> >> "jannerhank" wrote: > >> >> > >> >> > > >> >> > After a reboot I have lost all the folders in Windows Mail. I just have > >> >> > the received mail shown. So no Inbox, Outbox, Sent; Deleted, Junk etc. > >> >> > Never had this happen before or know of anyone who has? > >> >> > > >> >> > See attached file. > >> >> > Jannerhank > >> >> > > >> >> > > >> >> > +-------------------------------------------------------------------+ > >> >> > \|Filename: Windows Mail.jpg \| > >> >> > \|Download: http://vista64.net/forums/attachment...chmentid=4465\| > >> >> > +-------------------------------------------------------------------+ > >> >> > > >> >> > -- > >> >> > jannerhank > >> >> > > >> > >
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