I suggest you download a trial copy of Acronis True Image Home and see if
you get the same things. If you do bail out of the MyBook. WD MyBooks have
been problematical for some Vista testers and users all the way back to
Vista beta 1 in mid 2005.
If you have external eSATA ports on your computer consider an external
enclosure with an eSATA port and take advantage of the much faster transfer
rate.
"Ed" <Ed@xxxxxx> wrote in message
news:5C3B168D-14E6-4EC6-A3FE-BD3252D386C0@xxxxxx
Quote:
> Hi, all. I posed this question to Western Digital's support people, but
> they
> were of absolutely no assistance, essentially blowing me off and blaming
> Microsoft.
>
> I have a WD MyBook 1TB external hard drive. It's a replacement for a LaCie
> drive that I broke accidentally. Because I broke my LaCie, which held all
> my
> backups, I need to do a full system backup so I have one on file. (I'm
> running Windows Vista Business SP1 on a Compaq Presario laptop. I've tried
> this both before and after SP1 and have got the same result.)
>
> The weekly file-only backups I have scheduled with Windows Backup work
> fine.
> It's only the full system backup that gives me problems. Everything goes
> as
> planned: I select the MyBook as the destination, and Windows starts the
> backup.
>
> Once it gets near the end (I'd say about 90% done according to the status
> bar), I get the blue crash screen. Here's what it says:
>
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
> Stop: 0X000000D1 (0X00000004, 0X00000002, 0X00000001, 0C807503FF)
> nvstor.sys - Address 807503FF base at 8074C000, DateStamp 458d543d
>
> It doesn't restart after that, it just sticks on the blue screen. I have
> to
> shut the computer off and then turn it back on to do anything.
>
> Can anyone clue me in on what might be going on?
>
> I thought maybe my driver was out of date, but Windows Update can't find a
> newer one, neither can it when I go into the device's properties. Unless
> I'm
> missing something there, or it's something other than a driver issue.
>
> Thanks