I am uncomfortable uninstalling Trend Micro as I have had very good service
from them for over 5 years. Also I have no backup for reinstalling it other
than calling the company. Surely there is a better alternative than having to
install another anti-virus program that I have no history with. Anyway, here
is a copy of the error message if that will help in diagnosis.
Account: 'pop.att.yahoo.com', Server: 'pop.att.yahoo.com', Protocol: POP3,
Server Response: '-ERR invalid user/password', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC92
Thanks,
Scottbob
"Gary VanderMolen" wrote:
Quote:
> Disabling Trend Micro antivirus is often not sufficient. It must be
> uninstalled. Then delete that mail account, restart Windows Mail
> and recreate the account.
>
> If no improvement, right-click on the error message, copy, then
> paste it into a reply here. We often need to see all the diagnostic
> information in that error message in order to facilitate troubleshooting.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Scottbob" <Scottbob@xxxxxx> wrote in message news
FE35A73-BF06-40A8-9536-4298877C78B1@xxxxxx Quote:
> > Gary,
> > I have the same error issue. It started yesterday after 6 months of using
> > windows mail and vista. I am running Trend Micro anti virus which I disabled
> > this morning to no avail. I have also tried all the suggestions I can find
> > going back to Dec/07, and nothing has worked. As far as I can tell, I can
> > send mail because I have sent several messages and they end up in my sent
> > mail box. However, I have sent a test message to myself and have not received
> > it even though it is in the sent mail box. I have tried deleting the pop3
> > account and setting it up again, etc. Any magic wands?
> > Scottbob
> >
> > "Gary VanderMolen" wrote:
> > Quote:
> >> Did it ever work? How long has it been misbehaving?
> >> The most common reason for this problem is running a non-compatible
> >> antivirus program. Which antivirus do you have?
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> "chaldo" <chaldo@xxxxxx> wrote in message
> >> news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@xxxxxx
> >> > Please help me - I have been getting this error message: Account:
> >> > 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
> >> > Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL):
> >> > No,
> >> > Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >> > and I am unable to receive email. I can send it but not receive. Can
> >> > anyone help me?
> >>
> >>
>