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Old 06-21-2008   #8 (permalink)
dletts


VISTA BUSINESS 32 Bit
 
 

Re: Windows Fax and Scan does not appear in the Start menu

Hi Russ,
It was installed through the normal process of insert original DVD and let it do its stuff!. There were no unusual setup parameters and it was a totally standard installation. I certainly would not have removed any standard suggested set up parameters. It was not set up from a network but direct from DVD discs.

Yes WFS operates normally once found. After I remembered to search in all system and hidden folders I finally found that too [my mistake!!!! ] . So now I have pinned it as a favourite to the Start menu. But I still have not found the proper way to get it on the normal menu (All programs) so it does not have to be in the favourites, but can easily be located in the normal full menu listing.

The fax configuration is all normal, but I will delete that and redo it just to be sure.

Thanks for your help.
(Oh and on a totally unrelated topic - the combination of Vista and IE7 causes memory to fill up when you open more than 30 web pages over time (not all at the same time). Its' like it doesnt release the previous web page memory and eventualy all 2GB of memory is filled and the PC cannot function. So perhaps this is a bad version of Vista? )

thanks again!
rgds
dletts

Quote  Quote: Originally Posted by Russ Valentine [MVP-Outlook] View Post
Bizarre. Never seen it or seen it reported. How was Vista originally
installed on your PC? Does WFS seem to function normally once you remember
the path you need to use to launch it? Do you have a Fax Account configured
correctly?
--
Russ Valentine
[MVP-Outlook]
"dletts" <guest@xxxxxx-email.com> wrote in message
news:896258ec1bcca6313eb660219309186f@xxxxxx-gateway.com...
Quote:
>
> Well curiouser and curiouser (as the Walrus said to Alice).
>
> I have original Windows Vista Business edition fully registered with
> Microsoft and have been operating it for several months. However the
> Windows Fax and Scan does NOT appear in the Programs menu as is stated
> in the help files. I also went in to check which windows programs were
> activated and found that Windows Fax and Scan was active in the listing,
> but still did not appear on the menu. So I deactivated it
> (unchecked/unticked it) then OK, then went back in and reactivated it
> (then reboted machine as well).
>
> Still no sign of it on the menu. Searched for it in the help, and
> search areas, no joy other than the normal "You will find it on the all
> programs menu"
>
> Then out of frustration went to the control panel and did a search on
> scan. Lo and behold under Control Panel Home, search on Scan, up pops
> "Scanners and Cameras" with 2 chouces "Scan a document or picture" amd
> View scanners. Selected Scan and found Windows Fax and Scan!!
>
> It's still not on my menu, and I cant seem to get it there not no-how
> (Tom Sawyer?), but a long as I can remember to jump through all these
> hoops, then I can find it again hopefully. What a Pain in the neck!!!!!
>
> Does anyone have a clue as to how I can locate "WFS.EXE" (as I think
> this was the program running) and pin that to the menu. It doesnt appear
> on searches under C: all folders.
>
> Any other ideas as to how to get Fax & Scan on to the menu where it
> should be?
>
> Thanks all!
>
> regards
>
> DLetts
>
>
> --
> dletts
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